Emergency Management Insurance Specialist

Introduction:

We are a leading, national consulting firm that provides compassionate, full-spectrum Emergency Management services including planning and preparedness, response, recovery, and mitigation services to the public and private sectors before, during and after a natural disaster or catastrophic event.

Our mission is to provide compassionate consulting services to local, state, federal, and industry clients, active in disaster response, recovery, and preparedness. We will be on time, on target, and on budget with the services aligned to the evolving threats and hazards facing our nation.

Position Summary:

• Job Title: EM Insurance Specialist
• Full Time or Part Time: Full Time
• Temporary/Seasonal/Regular: Temp
• Compensation: $45-50/hour
• Location: Remote with up to 25% travel required.
• Travel: Up to 25% Travel/deployment and on-site work required.

Mission of Role/Position Summary:

The EM Insurance Specialist is responsible for reviewing and interpreting coverage of all lines of commercial insurance, including but not limited to policies providing coverage against flood, wind, and earthquake, analyzing and evaluating a wide range of insurance claims based on disaster related damage to avoid duplication of benefits. Additionally, this position plays a crucial role in post-disaster recovery efforts, coordinating the restoration of essential services and infrastructure. The position will be guided in all activities by ACDC’s Corporate Values Platform.

Tasks, Duties, and Responsibilities:

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions:

• Reviewing and interpreting coverage of all lines of commercial insurance, including but not limited to policies providing coverage against flood, wind, and earthquake.
• Analyzing and evaluating a wide range of insurance claims based on disaster related damage to avoid duplication of benefits.
• Interpreting National Flood Insurance Program claims.
• Communicating effectively orally and in writing for the purposes of exchanging information with stakeholders in meetings, by telephone, and email.
• Working with teammates and partners to address insurance matters as required by statute, regulation, and policy.
• Applying insurance principles, concepts, and methods relating to insurance claims handling; and insurance processing and issuance of policies, endorsements and notices of cancellations.
• Reviewing project worksheets and insurance policies to determine disaster assistance insurance coverage.
• Collaborating with internal and external stakeholders to improve the effectiveness of program operations.
• Collaborate with cross-functional teams to develop and implement hazard mitigation and disaster recovery plans for various projects, ensuring compliance with relevant regulations and standards.

• Interact effectively with local, state, and federal agency officials and staff members in meetings and through written memos, e-mails, formal letters, and telephone conversations

• Review and interpret project-related correspondence, documents, reports, and forms
• Prepare project files for monitoring/audit reviews
• Maintain/pursue ongoing knowledge, certifications, training, and subject matter expertise as appropriate.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities:

• Creative thinking skills regarding meeting project goals in a timely and cost-effective manner

• Able to work with numerous deadlines and “trigger” events

• Working knowledge of federal procurement requirements

• Experience or ability to perform Structural Damage Evaluations
• Working knowledge of FEMA Public Assistance policies/procedures
• Ability to effectively communicate both verbally and written
• Ability to maintain confidentiality with both sensitive customers’ information and internal information
• Capable of multi-tasking when necessary
• Ability to work across multiple functions and divisions on various projects
• Ability to create and maintain relationships with a variety of public and private sector clients
• Excellent critical thinking, strategic planning, and problem-solving skills
• Highly organized and detail oriented
• Ability to remain flexible and adapt quickly to changes in roles, responsibilities, priorities, and projects
• Ability to work independently with minimal direction

Experience/Education Required:

• Bachelor's degree in a related field.
• 3-5 years’ applying insurance principles, concepts, and methods relating to insurance claims handling; and insurance processing and issuance of policies, endorsements and notices of cancellations, with the ability to perform the necessary duties.
• Strong knowledge of relevant codes, regulations, and industry standards pertaining to hazard mitigation and disaster recovery.
• Ability to write well, distill supporting information in the scientific literature, and communicate technical issues to a wide range of audience.
• Excellent analytical skills and the ability to assess complex situations and develop innovative solutions.
• Effective communication and interpersonal skills to collaborate with diverse teams, stakeholders, and agencies.
• Project management experience, including the ability to manage multiple projects simultaneously and deliver results within deadlines.
• Demonstrated ability to write technical reports, proposals, and grant applications.
• Proficient in Microsoft Office 365, particularly Excel.

Experience/Education Preferred:

• Master's degree is preferred.
• Experience monitoring insurance related workload to ensure proper resources are available to provide timely responses.
• Experience reviewing work of other Insurance Specialists to ensure consistency, quality, and compliance.

Expected Hours of Work:

Schedule may vary and require work on evenings and weekends and dependability and punctuality are paramount.

Travel Requirements

• Up to 50% travel is expected for this position.
• Deployment to client sites for extended periods of time is required.

Physical Demands

• Mobility required on-site with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for prolonged periods of time as needed.
• Ability to manipulate up to 50 lbs. as needed.

Working Environment

• All ACDC positions are remote work site positions with the home location agreed upon at time of hire.
• If the remote work site locations change, ACDC HR must be made aware, and leadership needs to approve any site changes for business registration and payroll tax purposes.
• All ACDC positions require travel to client sites or for emergency activations/deployments, as requested by leadership.

Additional Qualifications

• Must be 18 years of age or older.
• Must pass company and any applicable client background check, ACDC background check, O365 basic skills assessment and reference check upon offer of employment.
• Eligibility to work in the United States is required.

Benefits

Temporary positions are not benefits eligible except where required by law. Regular status positions will receive these benefits:

Medical, Vision, and Dental Insurance

Short-Term Disability/Voluntary Long-Term Disability

401(k) Account with Company Match

Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals

Paid Parental Leave

Training and Professional Development Opportunities

Wellness Benefits/Allowance

Corporate Computer

Time off to Volunteer

Cell Phone Allowance

AC Disaster Consulting is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability, or veteran status.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AC Disaster Consulting will not tolerate discrimination or harassment based on any protected characteristic.

Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodation by contacting AC Disaster Consulting Human Resources team at hr@acdisaster.com.

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