Company

BcforwardSee more

addressAddressPittsburgh, PA
type Form of workContractor
CategoryInformation Technology

Job description

Field Technician

BCforward is currently seeking a highly motivated Field Technician for an opportunity in Pittsburg, PA.

Position Title:Field Technician

Location: Pittsburg, PA

Anticipated Start Date: 06/03/2024.

Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.

Expected Duration: 24 Months Contract with Strong Possibility of Extension.

Job Type: [Contract (40 hours weekly)], [On-Site]

Pay Range: $23/hr - $24/hr

Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:
  • [HP PC/Printer field break/fix]
  • [Technical/mechanical hardware repair]
Job Description:This customer facing, non-exempt HP PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to HPs PC Products customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success.This is a team-based group of self-starting, technical/mechanical delivery professional. This ever-changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both HP and customer management/teams. These teams are responsible for completely satisfied customers and helping to grow HPs business in a profitable manner and within budget. It is imperative that the Field Service Rep. Understands the financial aspects and business impact of what they deliver, how and why. Typical types of reactive, on customer site, service events include, but are not limited to: Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc/print issues.Demonstrated core competencies of success in this position are:
  • Strong mechanical aptitude, working with tools and various alignment apparatus.
  • Alignment with customers business needs while maintaining HPs contractual commitments.
  • Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers.
  • May also involve third party software, networks and switches.
  • Able to balance and prioritize multiple activities and issues.
  • Successful cause and effect understanding of financial perspectives on the business.
  • Strong interpersonal verbal/written skills; especially in person, on a customer site. This is critical to relationship building and expectations.
  • Attention to detail and commitment to administrative responsibilities.
  • Exercise solid business based decision making skills, taking appropriate risk to insure that both HPs and the customers business need are met.
  • Independent thinking while adhering to standard technological/mechanical and business procedures.
  • Industry / company knowledge that provides solid technology solutions and options to the customer.
  • Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.
  • Working independently and able to re-prioritization of tasks/events/commitments quickly based on contract, customer and business situations. Highly skills at prioritization, planning, working independently all within standard policies and business standards.

Requirements:

  • Able to bend, crawl, stoop, sit, lift and move 50 pounds of weight.
  • Availability to work both scheduled and unscheduled overtime.
  • Participate in assigned work during non-traditional workdays, holidays and shift work.
  • Onsite customer facing experience.
  • Technical/mechanical hardware repair experience.
  • Demonstrated technical/mechanical aptitude for learning new technology.
  • High School diploma or equivalent, plus additional hardware technology training. College preferred.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

Keywords:HP PC/Printer field break/fixAbout BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 222808 when responding to this ad.


Refer code: 9301836. Bcforward - The previous day - 2024-05-23 05:55

Bcforward

Pittsburgh, PA
Jobs feed

Full Time - Client Service Representative/Veterinary Receptionist (Reno,NV)

Truckee Meadows Veterinary Hospital

Reno, NV

Call Center - Reservations Supervisor

Grand Sierra Resort And Casino

Reno, NV

Bank Teller/Customer Service Representative

El Dorado Savings Bank

Tahoe City, CA

$17 - $19 an hour

Customer Service Supervisor

Liberty

South Lake Tahoe, CA

$90,004 - $112,505 a year

Customer Service Advisors.

Jiffy Lube | Gfl

Reno, NV

Customer Service Representative

Cash 1, Llc

Reno, NV

$17.00 - $17.75 an hour

Call Center Manager

Assist Health Group

Texas, United States

Call Center - Bilingual Spanish

Progressive

Reno, NV

$21.50 an hour

Customer Service Associate

Hertz

Reno, NV

From $15.25 an hour

TikTok Creator Manager

Supernova Digital Media Ltd

Dallas, TX

$17.50 - $40.00 an hour

Share jobs with friends

Related jobs

Field Technician

HVAC Technician - Now Hiring

Healthcare Services Group, Inc.

$32.00+ per hour

Philadelphia, PA

just now - seen

HVAC Technician

Tradesmen International

Sylvania, PA

just now - seen

ASE Certified Automotive Technician Mechanic

Enterprise Holdings, Inc.

Irwin, PA

16 hours ago - seen

Power Washing Technician

Anchor Facility Services Llc.

$20 - $28 an hour

Horsham, PA

2 days ago - seen

Title:  Maintenance Technician I - 2nd Shift

Cintas

Aston, PA

3 days ago - seen

Overnight Medication Technician / Caregiver

Columbia Cottage

$18.90 an hour

Collegeville, PA

3 days ago - seen

Laundry Services Technician-Good Samaritan Hospital-Day Shift

Wellspan Health Services

$17 an hour

Lebanon, PA

3 days ago - seen

Behavioral Health Technician (BHT)

Endless Mountain Bhc

$15 - $17 an hour

Sayre, PA

3 days ago - seen

Tour Prep Technician

Clair Global Corporation

$15.00 - $15.01 an hour

Lititz, PA

3 days ago - seen

Apartment Maintenance Technician - Highlands at Warwick

Wpm Real Estate Management

$24 an hour

Lititz, PA

3 days ago - seen

Part time pharmacy technician

Cvs Health

$16.00 - $19.50 an hour

North East, PA

3 days ago - seen

Process Technician-7:00 p.m.-7:00 a.m

Silgan Plastics

$38K - $48.1K a year

North East, PA

3 days ago - seen

Installation and Service Technician (Part Time and Full Time)

Invisible Fence® Brand Of Erie

$15 - $18 an hour

Fairview, PA

3 days ago - seen

Title:  Fire Service Technician Sprinkler Repair

Cintas

Conshohocken, PA

5 days ago - seen

Service Technician

Tesla

Sylvania, PA

5 days ago - seen

PLC Maintenance Technician

Aspire Bakeries

Hazleton, PA

5 days ago - seen

IT Support Technician - Now Hiring

Leidos

Philadelphia, PA

6 days ago - seen