Field Technician

Guardian Protection is one of the nation's largest and most highly regarded security companies.
We provide smart technology, 24/7 professional monitoring, and peace of mind to hundreds of thousands of customers. Our products are installed by experts, monitored by real people, and truly make a difference. We do what we do because of one simple truth: life is better when it's safe.
Position Summary:
As a Field Technician you will serve as an expert on all residential burglar alarms and CCTV systems. This position has a heavy focus on providing world-class customer service, and professional installation of new security equipment.
What's In It For You:

• Attractive benefits package including medical, dental, vision, 401k and more, effective immediately upon hire
• Generous paid time off (PTO) and 10 observed holidays
• Company Vehicle with gas card
• Tools Provided
• Company uniforms
• Cell phone & Surface Tablet

What You'll Be Doing:

• Pre-wire new construction homes for equipment/products to include but not limited to home theater, intercom systems, WAPS, voice, video, data and all security and fire devices.
• Troubleshoot equipment and repairs as required.
• Keep informed of new products and developments.
• Accurately completes all necessary paperwork, including work orders, time logs and other schedules.
• Maintains control of inventory and maintenance of assigned equipment. Ensure adequate stock levels and all equipment is in safe operating condition, at all times. Participates in formal inventory on a monthly basis.
• Safely operates assigned company vehicle and ensures that it is maintained according to manufacturers and company specifications.
• Exhibits appearance and conduct in accordance with established Company standards to present a professional image to the customer or superintendent and the general public. Maintains the highest standards of decency, honest, and integrity as a guest in customers' home.
• After completion of initial training period, technicians maintain established minimum performance standards.
• Perform other duties as assigned.

What You'll Need:

• High School diploma or GED
• Minimum 2 years' experience performing similar duties including installing or servicing security systems
• Expert troubleshooting skills
• Proficiency with computer hardware components and software packages
• Valid driver's license
• Listen and communicate with peers, supervisors and customers
• Basic computer skills
• Ability to maintain strict client confidentiality
• Ability to maintain professional appearance and demeanor
• Trade licenses and registrations in accordance with state/local regulations as required (company paid)
• Physical demands include: capable of sitting and standing for long periods of time; freely bending, kneeling, crawling and stooping while working; work from high places such as roofs, ceilings, ladders and crawl spaces and other small areas; and safely move and lift materials and equipment weighing up to 50 lbs without assistance.

Who We Are
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.