Address
Form of workRequisition ID 45651
Position Type (US)Full Time
Career Function Engineering and Maintenance
Recruiter
Posting Type DNI
Leading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to better nutrition drives us forward. With 24,000+ colleagues across the globe and 15,000+ Kerry products, your opportunities are limitless.
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
What You Will Do:
The Kerry Field Service Technician provides prompt, high quality support of Kerry owned equipment. Reporting to the Senior Equipment Field Service Manager, the Technician duties include the installation, maintenance, and repair of related shaver/blenders and refrigerated equipment both on customer premises or at the technician's base location, as needed.
Essential Actions and Responsibilities:
Review work orders from Equipment Admin that have FST errors and resolve with corrective actions
Perform routine preventative maintenance on a regular basis for all assigned company equipment
Perform regional equipment trainings for sales and service personnel
Respond in a timely fashion to assigned repair requests, including emergency and after-hours repair calls when necessary. Complete and submit all necessary documentation within management guidelines.
Install company equipment and train customer management, or designated personnel, on the proper use, maintenance, and cleaning of the equipment.
Handle equipment installs, replacements or removals while completing and submit all necessary documentation within management guidelines and return equipment
Support sales team and initiatives
Maintain parts and equipment inventories ensuring management directed stock levels are maintained. Complete parts and equipment physical inventories as directed
Maintain hand tools, equipment, and service van to ensure safe operation and promote a professional appearance. Responsible for the service, maintenance, inspections, and cleaning of Kerry owned service vehicle within company guidelines.
Establish strong relationships with customers and ensure customer satisfaction levels are maintained. Respond to all requests, including voice and email messages, within management guidelines.
Travel outside the assigned territory to assist in the installation, repair, or maintenance of equipment, as needed.
Work requires willingness to work a flexible schedule as occasional nights, weekends and overnight travel may be required.
Perform other duties as required.
What You'll Need To Be Successful And Safe:
High School or Technical/Trade School Diploma.
Minimum three years' experience in a related field.
Refrigerated equipment training/experience (preferred)
Three years' experience in air conditioning or refrigeration related repair is a plus (preferred)
HVACR License and E.P.A. universal refrigerant certification is a plus (preferred)
Solid mechanical ability and knowledge of electrical wiring and components, plumbing, and related safety measures/ codes.
Strong communication, interpersonal and customer service skills.
Ability to troubleshoot in both mechanical and electrical systems, think independently, and be self-motivated.
Candidate must possess a valid driver's license and a clean driving record.
Physical Demands
While performing the duties of this job, the employee sits, stands, walks, bends/stoop/squats for extended periods of time to perform repair, climbs stairs or ramps, and communicates with others both in person and via the phone. Regularly requires manual dexterity to use hand tools for equipment repair. Lifting and carrying weight of up to 65 pounds individually, and up to 200 pounds with assistance. Regular travel required as well as driving long distances in all types of weather conditions. Vision sufficient for reading and the ability to adjust/focus.
Tampa/Orlando based preferred
Work Environment/ Conditions
Work conditions are of an indoor and outdoor food service, hotel, or entertainment environment which is normal to medium noise level and varied lighting. There are times in establishments when lighting in not optimal and a flashlight will be needed. There are other times when it may be necessary to remove equipment to an outside location where work will not interfere with account business or operations. An outside location may mean exposure to inclement weather, cold or hot climates, or other varied elements. Exposure to equipment with moving parts, sharp edges, electrical current, fumes, and cleaning materials.
Key responsibilities
Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. EEO is the Law poster can be found here. Additional information can also be here .
Position Type (US)Full Time
Career Function Engineering and Maintenance
Recruiter
Posting Type DNI
Leading to better encompasses all we do at Kerry, it's how we've become the worlds leading taste and nutrition company. Whether it's building and manufacturing sustainable solutions for food, beverage or pharmaceutical consumers, our commitment to lead the world to better nutrition drives us forward. With 24,000+ colleagues across the globe and 15,000+ Kerry products, your opportunities are limitless.
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.
What You Will Do:
The Kerry Field Service Technician provides prompt, high quality support of Kerry owned equipment. Reporting to the Senior Equipment Field Service Manager, the Technician duties include the installation, maintenance, and repair of related shaver/blenders and refrigerated equipment both on customer premises or at the technician's base location, as needed.
Essential Actions and Responsibilities:
Review work orders from Equipment Admin that have FST errors and resolve with corrective actions
Perform routine preventative maintenance on a regular basis for all assigned company equipment
Perform regional equipment trainings for sales and service personnel
Respond in a timely fashion to assigned repair requests, including emergency and after-hours repair calls when necessary. Complete and submit all necessary documentation within management guidelines.
Install company equipment and train customer management, or designated personnel, on the proper use, maintenance, and cleaning of the equipment.
Handle equipment installs, replacements or removals while completing and submit all necessary documentation within management guidelines and return equipment
Support sales team and initiatives
Maintain parts and equipment inventories ensuring management directed stock levels are maintained. Complete parts and equipment physical inventories as directed
Maintain hand tools, equipment, and service van to ensure safe operation and promote a professional appearance. Responsible for the service, maintenance, inspections, and cleaning of Kerry owned service vehicle within company guidelines.
Establish strong relationships with customers and ensure customer satisfaction levels are maintained. Respond to all requests, including voice and email messages, within management guidelines.
Travel outside the assigned territory to assist in the installation, repair, or maintenance of equipment, as needed.
Work requires willingness to work a flexible schedule as occasional nights, weekends and overnight travel may be required.
Perform other duties as required.
What You'll Need To Be Successful And Safe:
High School or Technical/Trade School Diploma.
Minimum three years' experience in a related field.
Refrigerated equipment training/experience (preferred)
Three years' experience in air conditioning or refrigeration related repair is a plus (preferred)
HVACR License and E.P.A. universal refrigerant certification is a plus (preferred)
Solid mechanical ability and knowledge of electrical wiring and components, plumbing, and related safety measures/ codes.
Strong communication, interpersonal and customer service skills.
Ability to troubleshoot in both mechanical and electrical systems, think independently, and be self-motivated.
Candidate must possess a valid driver's license and a clean driving record.
Physical Demands
While performing the duties of this job, the employee sits, stands, walks, bends/stoop/squats for extended periods of time to perform repair, climbs stairs or ramps, and communicates with others both in person and via the phone. Regularly requires manual dexterity to use hand tools for equipment repair. Lifting and carrying weight of up to 65 pounds individually, and up to 200 pounds with assistance. Regular travel required as well as driving long distances in all types of weather conditions. Vision sufficient for reading and the ability to adjust/focus.
Tampa/Orlando based preferred
Work Environment/ Conditions
Work conditions are of an indoor and outdoor food service, hotel, or entertainment environment which is normal to medium noise level and varied lighting. There are times in establishments when lighting in not optimal and a flashlight will be needed. There are other times when it may be necessary to remove equipment to an outside location where work will not interfere with account business or operations. An outside location may mean exposure to inclement weather, cold or hot climates, or other varied elements. Exposure to equipment with moving parts, sharp edges, electrical current, fumes, and cleaning materials.
Key responsibilities
Kerry is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age disability, protected veteran status or other characteristics protected by law. Kerry will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen. EEO is the Law poster can be found here. Additional information can also be here .
