Field Service Technician Mechanic

Job title: Field Service Technician

Duration: 09 Months

Pay rate: $24/hr. (Without benefits)

Physical & Technical Requirements:

This is a physical job, so you must could do the following:

• Ability to lift 50 pounds and work in close quarters within and around the equipment.
• Familiarity with computer operating systems and a variety of consumer communications devices, such as smart phones.
• A valid driver’s license with satisfactory driving record within company-required standards.
• Travel to and from assigned territories and company facilities, including during inclement weather is essential.
• Ability to successfully pass background and drug testing.
• Reliable transportation during first 90 day of the apprentice program
• In the Field: Every day brings something different, so Field Techs should be comfortable in a lot of different settings, for example:
• Inside banks and retail establishments
• Outside in all weather conditions, possibly for extended periods of time.
• Consistent and punctual attendance. The ability to work overtime, weekends, second shifts or participate in an on-call rotation when scheduled.
• Out of the box thinkers. You must be able to work with little supervision and could apply common sense, experience, and the theory towards solving and decision making.
• Who you are matters here – we’re committed to growing a workforce that reflects our communities and providing equal opportunities for employment and advancement.

You are responsible for:

• Performing maintenance on ATMs (e.g., card reader, printer, reset and test devices, etc.). Electromechanical repair.
• Performing basic installation functions (e.g., set up and test equipment, pulling cables, mounting devices, installing locks)
• Performing technical fixes such as clearing paper jams, card jams, bill jams, etc.
• Inspecting products for correct operation and resolving noted issues and/or escalating according to established procedures
• Prioritizing and planning service calls
• Works within a team environment, completes all required paperwork, manages, and maintains service parts inventory.
• Contacting the customer with the estimated time of arrival.
• Working with customers to ensure satisfaction with service delivery and understanding of product functionality.
• Following key/alarm/combination control processes in assigned area of responsibility.