Field Service Technician I

The Company

At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships, or new digital technologies. Our work is powered by our people. As a Caterpillar manufacturing professional, every day you’ll make sure our customers get the quality products they need to build our world’s infrastructure and power the world. And you’ll do it in modern, clean, safe environments equipped with the latest technologies. Here you can do the work that matters.

About SPM Oil and Gas

SPM Oil and Gas provides superior products and service solutions to Oil & Gas customers in upstream, production, transportation, refining and related industries.  The team works hard to create lifelong customer relationships, supplying comprehensive product & service solutions for the Oil & Gas industry and setting the standard for excellence in the segment.

What will Caterpillar do for you?

When you join Caterpillar SPM Oil and Gas, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don’t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in – the roads, hospitals, homes and infrastructure.  Without a dedicated workforce Caterpillar could not effectively meet our customer’s needs.  Join us.

The Role

The Field Service Technician is responsible for the delivery, installation, troubleshooting, testing, and repair of pressure control equipment on customer location. The Field Service Technician is a skilled, experienced technician with the ability to perform most tasks independently, while seeking guidance or training for more critical tasks.  

Job Duties/Responsibilities may include, but are not limited to:  

• At SPM Oil & Gas, our primary objective is to provide our customers with excellent engineering solutions through our products and superior customer service 

• Always demonstrate the core values of SPM Oil and Gas 

• Follow all written policies and procedures safely without deviation or refer to upper management for guidance 

• Always advocate exemplary safety culture 

• Demonstrate consistency, accountability, reliability, and solid work ethic 

• Always exhibit a high degree of integrity 

• Prepare JSAs (Job Safety Analysis) and POWRAs (Point of Work Risk Assessment) on the job site and perform all duties in a safe manner and in accordance with SPM Oil and Gas EHS (Environmental Health and Safety) policies 

• Adhere to and exercise Stop Work Authority and Management of Change

• Safely install, remove, repair and service equipment on a drilling rig or well site 

• Provide superior customer service to all internal and external customers 

• Provides technical expertise and direction to rig crews and well site supervisors, as well as third party providers when needed

• Maintain SPM Oil and Gas company supplied assets and any other equipment, including site specific equipment, as it relates to company policy 

• Prepare accurate Field Service and sales orders in an organized, legible manner, in addition to any other documentation necessary 

• Promote and represent SPM Oil and Gas in Field Service and sales

• Always maintain a professional appearance and work attitude 

• Pre-check all equipment and processes prior to starting the job to ensure all equipment is operable and complete 

• Must have the ability to perform independently or in a team setting  

• Must be available on 24-hour call to respond to customer needs 

• Communicate effectively, both verbally and written 

• Performs other duties as assigned 

• This position will require the ability to drive a company issued vehicle. 

Basic Qualifications:  

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

• Must be at least 21 years of age.

• Have a clean driving record, which generally means: No more than (2) moving violations within the last 12 months and No more than three (3) moving violations in the past three (3) years.  ​​

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Work Environment:  

• Frequently exposed to moving mechanical parts and outside weather conditions 

• Noise Level: Moderate, occasionally severe

• Required to wear Personal Protective Equipment (PPE), including, but not limited to, steel-toed safety shoes and safety glasses 

Benefits:

Medical, dental and vision coverage

Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short and long-term disability coverage

Life Insurance

Paid parental leave

Healthy Lifestyle Programs

Employee Assistance Programs

Voluntary Benefits (Ex. Identity Theft Protection)

Learning and development opportunities

Additional Information:  

This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O.   

As a global company, Caterpillar offers many job opportunities outside of the U.S (United States). which can be found through our employment website at www.caterpillar.com/careers. #LI