Field Service Technician - Digital Printing

Premier Graphic Arts manufacturer and distributor of toner based Digital Printing equipment is searching to a hire Field Service Technician for the Charlotte, NC area.
Responsibilities include:

• Provide on-site technical assistance for the installation and service repair of the recently launched Toner-Based Digital Printing system.
• Install, analyze and evaluate equipment performance.
• Provide solutions to service issues..
• Stay in contact with Technical Service Manager, Regional Service Manager and the Technical Support Phone team to ensure client issues are resolved in a timely manner.
• Complete and submit service paperwork in a timely accurate manner..
• Manage and complete all preventative maintenance requirements.
• Attend training classes to keep current on new and existing toner based Digital Printing equipment.
• Conduct technical training classes to technicians as needed.

Qualifications include:

• Minimum 3-5 years' experience servicing toner based production equipment.
• Experience in electronics and mechanical operations .
• Excellent troubleshooting and problem solving skills.
• Excellent verbal communication skills.
• Good client communication skills.
• PC proficient with emphasis on MSO
• Able to travel within 3 hour drive from the Charlotte, NC area. Company car ad travel expenses are provided.

Excellent opportunity for advancement with world renown state-of-the-art graphic communications company.

Equipment training provided.

Company car, laptop and cell phone provided.

Starting hourly rate $32 - $38 + OT, and very good healthcare benefits, PTO and 401k match.