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Form of workJob Description
S.E.A. America Inc. is a member of the S.E.A. Group, headquartered in South Korea. As a company of experts for wet-chemical surface treatment S.E.A. is engaged in photovoltaic, semiconductor, PCB, and glass industries. S.E.A. builds high-end production machines that can treat various substrates – as they are used in the mass production of solar cells, glass panels, and semiconductor devices – with chemistries for cleaning, etching or electrochemical deposition. With manufacturing locations in South Korea and Malaysia and worldwide Service locations in US, Europe, India, and Southeast Asia we are an expanding global group and are looking for motivated people joining us in a highly future oriented technology field.
Benefits/Perks
Benefits/Perks
- 100% employer paid health insurance for employee, spouse, and dependents.
- 100% employer paid dental and vision insurance for employee, spouse, and dependents.
- 100% employer paid basic life, short-term and long-term disability insurances for employee.
- 401(k) program with 8% employer contribution.
- 15 vacation days annually.
- 10 health & wellness days annually.
- 12 holidays annually, all Federal holidays plus Black Friday.
- Career advancement opportunities in a growing company!
Job Summary
We’re looking for a hardworking Field Service Technician to join our team! You’ll support one of our key clients with installation, maintenance, and repair of S.E.A.'s machinery and retrofits. The ideal person for this job is a reliable team player and a problem solver who has prior machine maintenance and technical experience. If you’re looking for a job at a fast-growing company that really values its employees, reach out to us today!
Hiring at multiple locations!
Perrysburg, OH - Seeking mechanical/electrical tech ASAP
Covington, GA - Seeking electrical/controls tech starting mid-November
Decatur, AL - Seeking mechanical/electrical tech for project starting in February/March with company paid training/travel at our Perrysburg, OH location starting in November.
Hiring at multiple locations!
Perrysburg, OH - Seeking mechanical/electrical tech ASAP
Covington, GA - Seeking electrical/controls tech starting mid-November
Decatur, AL - Seeking mechanical/electrical tech for project starting in February/March with company paid training/travel at our Perrysburg, OH location starting in November.
Responsibilities
- Installation and maintenance of S.E.A. machinery and/or retrofits on-site at our client location.
- Mechanical and electrical troubleshooting, diagnosis, and repair of our machinery.
- Tracking and reporting machinery performance.
- Recommendation, development, and execution of action plans to optimize the availability and performance of our machinery.
- Provide technical support and advice for our customers.
- Acting as interface between S.E.A. management and our customers.
- Expediently escalate issues to supporting resources when necessary.
- Work with project management, customer, and field engineers in isolating and solving problems.
- Answer customer questions and assist customers in a professional manner.
- Perform administrative and coordination duties, including pass-downs, work orders, Field Service reports, system problem reports, and monthly reports.
- Keep a record of completed repairs and when equipment was last serviced.
- Develop and execute measures to prevent any safety risks.
- Provide appropriate support and assistance to less experienced personnel, as necessary.
- Provide on-call day-time support according to company’s on-call schedule, rotating among the technical support team.
- Provide Field Service support to other S.E.A. client’s locations (up to 20%).
- Handle additional maintenance tasks as needed.
Qualifications
- Understanding of maintenance equipment, procedures, and techniques. Experience with controls programming Siemens and Alan Bradley PLCs preferred.
- Excellent work ethic, communication skills, time management skills, and attention to detail
- Proven ability to perform effectively in a demanding and ever-changing environment.
- Ability to work independently or as part of a team.
- Understand and use of safe work practices. (Must have OSHA 10 General Industry or complete after hire.)
- Time management skills, ability to work to deadlines.
- Clear and effective English verbal and written communication skills.
- Strong customer focus and commitment to customer satisfaction.
- Must be able to read and interpret data, information, and documents.
- Willingness to continue learning and growing in a professional environment.
- Ability to train and mentor engineers and customer employees. (To be considered for upper level hiring opportunities of this position.)
Education & Experience
- Understanding of maintenance equipment, procedures, and techniques
- Associate’s degree, technical college completion, vocational school training, or other relevant education in applicable field of expertise, or equivalent job experience.
- 3+ years of experience relevant to machinery, technology, or electronics required. Experience in PV or Semiconductor ideal.
- Mechanical aptitude required. Knowledge of robotics, pneumatics, hydraulics, electronics, and relevant software preferred.
- Demonstrated experience using computer applications, including data analysis tools, word processing, spreadsheets, and presentation software.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Standard work hours – Monday through Friday, 8-10 hours each day. Additional hours as project requires.
- Travel up to 20% of the time, dependent on company needs, and may include international travel for training on S.E.A.’s products and processes.
- While performing the duties of this job, the employee routinely is required to stoop, kneel, crouch, twist, reach, and stretch.
- Ability to lift up to 75 pounds.
- The employee may occasionally lift and/or move up to 60 pounds in weight unaided.
- Work is often conducted at a customer site and requires familiarization with customer rules and policies regarding worksite behaviour and safety.
- Expect to spend more than 50% of the time inside the factory working with S.E.A. equipment.
- Position works under the direction of a manager, and in close alignment with Field Service Site Lead.
- Driver's License and passport or ability to obtain passport in a timely manner required for this position.
Salary is dependent on experience and location - $60,000-$80,000 annual base salary + benefits and bonus program.
