Field Service Supervisor
US-TX-Irving
Canon Solutions America, Inc.
Requisition ID | 31403 | Category | Field Service | Position Type | Full-Time |
About the Role
Canon Solutions America, a leader in technology, solutions, and services, is looking for a Supervisor, Field Services to oversee a talented team of select technicians who service and support Canon's hardware and software technology-based solutions to keep our customers moving forward. If you have a track record in developing and directing a thriving team in a Field Service environment, we want to hear from you.
Your Impact
- Manage a team that services and supports specific business system products and services within a territory and/or an assigned account list, including: hardware, document management solutions, and related software.
- Select, hire, train, and develops current and new technical specialists.
- Address and resolve customer issues in a time-effective manner to achieve total customer satisfaction.
- Oversee the warehousing process as it relates to inventory.
- Publish, distribute, train, and enforce all current published standards.
- Maintain customer satisfaction by ensuring his\her staff repairs Canon equipment quickly and efficiently.
About You: The Skills & Expertise You Bring
- Requires 5 years of related experience and management of two or more regular full-time employees; bachelor's degree in a relevant field preferred.
- Field service experience.
- Strong communication skills, including the desire to develop and lead a team.
- Excellent time management skills.
- Hands-on field technical experience with a vast knowledge of Canon products, including digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred.
- The ability to travel (valid driver's license and acceptable driving record necessary).
- Must be able to walk and lift/carry up to 50 pounds.
Company Overview
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site csa.canon.com/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at csa.canon.com/careers.
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