Field Service Engr I

Join a team recognized for leadership, innovation and diversity

We are recruiting for a Field Service Engineer I.
The selected candidate will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC3000). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.
Key Responsibilities include:

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues / enquiries
• Configure, maintain, and solve Honeywell hardware / software issues including: Experion PKS, other DCS hardware / software such as LCN & TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
• Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
• Understand customer key processes and economic drivers to translate those into business opportunities while providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of Honeywell to end-users
• Learn the end-to-end product / solution development and delivery / execution of Honeywell products and solutions
• Use technical expertise of sophisticated Honeywell solutions / product offerings to improve customer experience

YOU MUST HAVE

• Bachelor's in Science, Technology, Engineering or Math or 4 years of professional experience in a related field (Field Service, technical operations, industrial maintenance, process automation, heavy manufacturing, prior military experience, development and/or reliability engineering, etc.)
• Willingness and ability to travel up to 75% of time
• Ability to obtain multiple L3 certifications within 18 months

WE VALUE

• Experience with control systems
• Software configuration, migration experience, project engineering experience, virtualization, Cyber process control, electrical, or other application experience
• Excellent verbal and written communication and organizational skills
• Self-reliance and the ability to learn independently

Additional Information

• JOB ID: HRD225361
• Category: Customer Experience
• Location: 855 S Mint St,Charlotte,North Carolina,28202,United States
• Nonexempt

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.