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SalaryEaton’s ES AMER ESS division is currently seeking a Field Service Area Supervisor.
The expected annual salary range for this role is $120075.03 - $176110.04 a year. This position is also eligible for a variable incentive program.
Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
What you’ll do:
Eaton’s Critical Power and Digital Infrastructure (CPDI) Division is currently seeking a Field Service Area Supervisor – South Texas to join our team. This position will be remote from a home office in the greater San Antonio or Houston, TX area. Relocation assistance will be provided if need.
The Field Service Area Supervisor – South Texas is responsible for directing and coordinating the activities of the CPDI Service regional operations toward achieving sales, profit and growth goals, while continually improving quality and customer service levels within the CPDI service groups.
As the window to the local market, the Area Supervisor’s charge is to increase the net present value of Eaton’s relationship with assigned territory customers by driving near-term revenue and positioning Eaton for larger wins in the future. The Area Supervisor is responsible for leading & developing his or her direct reports, Field Service electronics technicians, to drive top performance and world class customer support.
At Eaton, our service team delivers solutions to some of our customers’ most challenging energy management requirements. We are looking for people who bring the passion for leadership and can drive innovation and engineering excellence. Let’s talk about your future with Eaton!
Eaton is a leading supplier of mission critical power distribution, static switching, and power monitoring equipment that ensure reliability in the most demanding applications for data centers, industrial and commercial customers.
- Assure the safety of employees who work in low, medium, and high voltage work environments. Ensures strict compliance with safety policies, trains and implements safety programs, ensures safety equipment resources are available and properly tested, acts as a safety liaison with customers.
- Assure an effective and skilled team through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, and communication. Provide leadership and direction to ensure professional growth for technicians.
- Act as sales and marketing agent in conjunction with Sales Team to ensure top line sales objectives are met. Identify and develop prospective new customers. Keep current on the trends and significant issues in the local marketplace.
- Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a monthly (and even daily) basis. Responsible for procurement, efficient execution / ability to execute to sales quotes, cost control, leveraging subcontractors, inventory management, managing receivables and turn of backlog and projects.
- Handle escalation procedures in accordance with our 24/7 service business. Makes sound business decisions on the fly when support functions are unavailable.
- Be a good corporate citizenship and demonstrates behavior aligned with the Eaton Leadership profile.
Qualifications:
Required (Basic) Qualifications:
- Bachelor’s Degree from an accredited institution
- Minimum of two (2) years of people leadership experience or five (5) years of large technical project leadership experience
- Minimum of five (5) years electrical/electronic Field Service expertise
- Possess and maintain a valid and unrestricted driver’s license
- Must be legally authorized to work in the United States without company sponsorship.
Preferred Qualifications:
- Experience leading a remote team
- Strong knowledge of uninterruptable power systems and control products, as well as Field Service practices and procedures and quality programs
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Skills:
Position Success Criteria:
- Demonstrated leadership qualities aligned with the Eaton Leader profile.
- Strong financial and business acumen.
- Strong collaborative skills; ability to successfully work in a matrix environment.
- Demonstrated success in: a) driving zero incident safety culture; b); performance results; c) building high performance teams; d) leading cross-functionally; e) developing and retaining leaders; f) driving organizational change.
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
