Field Sales Representative

PRIMARY RESPONSIBILITIES

• Responsible for revenue generation from assigned territory
• Responsible for selling all WIS products and services, by identifying needs, educating customers on products/services through rig visits and field office visits and providing assigned field-based customers with exceptional service from sale to delivery and collections
• Establish key relationships with other suppliers, for example, rig contractors, well service rig contractors, directional drillers, rental companies, etc., for gathering market intelligence and for direct and indirect sales opportunities
• Responsible for maintaining sales information in our Customer Relationship Management (CRM) program for assigned accounts, including customer contact information, customer organizational charts, key buyers, and sales opportunities including a forward sales forecast
• Conduct or assist with rig inventories as required by customer or when a new rental job is shipped, and/or when the job is released. Work with operations personnel to ensure accurate paperwork. Acquire signatures from company representatives for delivery tickets and acknowledging missing tools and file documentation in a manner that is consistent and trackable.
• Collect and communicate accurate and detailed contact information including, but not limited to, first and last names, cell phone numbers and email addresses for all orders or opportunities.
• Capture competitive intelligence by providing written reports detailing who is currently providing the services which compete with WIS by rig, by field or assigned territory
• Identify and communicate potential cross-PL opportunities and under-served markets
• Collaborate, communicate and engage regularly with supervisor, other Field Sales Representatives, Account Representatives, Operations Managers, Field Service Managers and support staff
• Provide basic product/service recommendations and product demonstrations to the client
• Assist in troubleshooting product/service performance in the field and resolving complaints
• Ensure that customer problems arising from sales are responded to and appropriately managed
• Understand sales programs, new product introduction, etc., within assigned sales territory
• Attend training courses to maintain knowledge of key technologies as well as competitor practices
• Lead and support continuous improvement projects
• Develop technical knowledge through on the job training and certification classes
• Manage expenses per company policy and as a good steward, turning reports in on a timely fashion
• Comply with all Company & Regulatory HS&E & Quality and IT standards and policies.
• Comply with customer required HS&E certifications and maintain those certifications up to date
• Handle special projects as assigned
• All other duties as assigned by Supervisor

MINIMUM REQUIREMENTS

• High School education or GED required
• Bachelor’s degree, preferred
• Minimum of 5 years of Field Sales experience, preferred
• Proficiency in all areas of sales fundamentals, including, but not limited to, prospecting, cold calling, listening, planning, presenting, overcoming objections, follow-up, negotiation, closing, conflict resolution, networking, referral generation, and reporting
• Strong commercial, market & customer understanding required
• Must be proactive and creative
• Knowledge of downhole tools and oilfield services required
• Excellent work ethic, demonstrated by a positive attitude and completing assignments on time
• Basic computer skills, MS Word, Outlook, Excel & Power Point
• Strong communication skills, including verbal, written and nonverbal communication
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow