Field Operations Supervisor

Title:Field Operations Supervisor
Employment Type: Full-Time
Location: Poughkeepsie, New York and Newburgh, New York
Availability: Monday - Friday, evening/weekend flexibility required
Pay Rate: $25 -$28 per hour
Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

About DocGo
DocGo is transforming healthcare with peerless innovation and on-the-ground care. Our mobile workforce of thousands of traveling clinicians and our proprietary, AI-powered software leverages robust medical record integrations to drastically improve patient outcomes. In our tireless pursuit of high-quality, highly affordable healthcare for all, DocGo makes the impossible possible. We are revolutionizing the delivery of healthcare and we need Field Operations Supervisors to join us.

Responsibilities:

• Follow all pertinent DocGo policy and procedures
• Functions as an on-line supervisor, monitoring operations to ensure the delivery of quality and effective service.
• Works as part of a supervisory team with management staff to ensure continuity, consistency, and strong lines of communication.
• Monitors operations to ensure that all personnel comply with company policies and procedures.
• Regularly oversees site stocking/cleaning to ensure they meet or exceed requirements regarding maintenance, equipment, supplies and cleanliness.
• Ensures that personnel keep the site location in a clean, sanitary, and functional condition.
• Ensures all scheduling requirements are met within a timely fashion.
• Duties may include scheduling and staffing, logistics management, clinical and administrative QA/QI, and performance management.
• Manages and supports Site Leads and team with operations, logistics, staffing, and scheduling.
• Other tasks as assigned.

Qualifications:

• 2+ years of experience in a supervisory role (preferred)
• Valid NY Driver’s License (for at least 2 years) with an acceptable driving record required.
• Knowledge of HIPAA (Health Insurance Portability and Accountability)
• Staff scheduling experience
• Problem solving skills, attention to detail, & organization skills
• Proficiency in Microsoft Office
• Excellent verbal and written communication skills

EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: 36 – 48 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift

Work Location: In person