Address
Form of work
SalaryInitial Posting Date:
03/13/2024 Application Deadline:
04/09/2024 Agency:
Construction Contractors Board Salary Range:
$4,536 - $6,947 Position Type:
Employee Position Title:
Field Investigator/Mediator Job Description:
Coverage area will be Clackamas, Multnomah, and Washington counties. Preference will be given to applicants that reside within coverage area.
We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, and LGBTQIA+ community members. The strength of our agency lies in the diversity of our workforce and the perspectives our employees bring to their work at CCB. We foster fairness, equity, and inclusion to create a workplace environment where everyone is treated with respect and dignity.
Our mission...
The Construction Contractors Board promotes fair, honest and competitive construction industry and protects the consumer’s rights relating to improvements to real property. The Board regulates construction contractors and promotes a competitive business environment through education, contractor licensing, dispute resolution, and law enforcement.
The Construction Contractors Board (CCB) was created in 1971 with the primary purpose of protecting consumers who do business with construction contractors. The CCB ensures that, to the extent possible, contractors comply with state laws and regulations regarding contracting, construction liens, construction, licensing, employment, workers’ compensation insurance, safety, paying taxes, obtaining permits and following building codes.
The Enforcement section is managed by the Enforcement Manager who leads and directs the agency enforcement program. The Enforcement Section is responsible for 3 work units: Field Services, Compliance, and Dispute Resolution. Overall, the Enforcement section is focused on serving and protecting the public by responding to inquiries, complaints and contracting violations.
This position is represented by the American Federation of State, County and Municipal Employees union (AFSCME).
What’s in it for you:
- Rewarding work in a productive and creative environment
- Colleagues who are passionate about public service
- Work/life balance, 11 paid holidays a year, and acompetitive benefits package
- Advancement and learning opportunities that will help grow your career with the State of Oregon
- Live, work, and play inSalem, Oregon
Here’s what you will do:
The Field Investigator/Mediator will process enforcement actions for license violations, investigate complaints; evaluate findings; prepare and file compliance reports, develop compliance notices and orders; develop compliance and investigation standards and procedures; monitor program effectiveness to decrease instances of noncompliance; Engage in alternative dispute resolution processes to resolve cases in a timely efficient manner. Assess penalties’ as an agent of the board. Good judgement, prioritization skills, accuracy and attendance are all critical to this position.
Here’s what you need to qualify:
Minimum Qualifications:
- Four years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance with program guidelines and regulations. Two of the four years must be above the technical support level. (Note: some positions may require experience in a specific regulatory industry or program)
- Note: college-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Requested Skills/Desired Attributes:
- Experience engaging and collaborating with internal and external stakeholders and partners.
- Excellent organizational, prioritization, and time-management skills
- Effective verbal and written communication skills, occasionally with challenging personalities
- Experience practicing independent judgment to make decisions or select courses of action based on laws, rules, policies and procedures within a program
- Critical thinking skills and investigative experience while applying rules and statutes.
- Ability to work independently with minimal supervision
- Demonstrated team player skills, including the willingness to collaborate, share information, and contribute to the team's success
- Explains procedures/technical requirements in a tactful, clear, and concise manner
- Preference may be given to candidates who are able to speak, read, and write Spanish fluently.
Please ensure that you clearly demonstrate in your application materials that you meet the qualifications listed and that you follow all instructions carefully. Errors or omissions may impact your rating or result in you not being considered for the job.
How to apply:
- A resume and cover letter are required for this job posting. Please attach them in the “Resume / CV” section of the application.
- To apply for this position, click on the "Apply" button to fill out all information in the online application and complete the questionnaire. Failure to do so may result in your application being removed from consideration.
- External Applicants Click on the “Apply” button and submit your application. Click thislinkfor the External Candidate job aid, and view thisvideofor additional information.
- Internal Applicants (current State of Oregon employees): Apply through your employee Workday account. View thisjob aidfor assistance.
- Only complete applications received by the posted application deadline date will be considered.
After you apply:
- Log in to your Workday account before the job announcement closes to see if you have any pending tasks or actions, and make sure to complete these tasks or actions before the job announcement closes. These can be found under the “My Applications” section.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
Additional information:
- Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes.
- You may be asked to submit a skills assessment, a writing sample, or a video interview as part of the application screening process.
- Eligible veterans who meet the qualifications will be given veterans' preference. For further information, please see the following website:Veterans Resources. NOTE: If claiming veterans’ preference please be sure to check your Workday account for pending tasks or actions under your “My Applications” section.
- The Construction Contractors Board (CCB) does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.
- Have questions about Workday, and want some tips on understanding the state application process? Check out this link:https://www.oregon.gov/jobs/Pages/support.aspx.
- Allow yourself plenty of time to complete and submit the application, resume, and cover letter.
- Workday will timeout after 15 minutes of inactivity.
- This posting closes at 11:59 PM on the close date listed.
- Be sure to check both your email and Workday account for updates regarding this recruitment.
- Workday performs best in Google Chrome.
- Resourcesand aJob Support Page.
Pay Equity:
- As an employer, the State of Oregon complies with HB 2005, the Pay Equity Bill. We do not discriminate on the basis of protected class in the payment of wages, and we do not screen applicants on the basis of their current or past compensation. Please visithttp://www.oregon.gov/das/hr/pages/equity.aspxfor more information.
- Please note: the salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect an additional 6.95% (6% goes to PERS and .95% covers payroll taxes). Please review theClassification and Compensationpage for more details.
Helpful links and contact information:
Learn more about
CCB
Understanding the State Application Process
Help and Support
webpage For questions about the job duties or application process, or if you need an accommodation under the Americans with Disabilities Act (ADA) to participate in the application or selection process please contact by e-mail at heather.parker@ccb.oregon.gov or by phone at 503-934-2244.
CCB is fully committed to attracting, retaining, developing, and promoting the most qualified candidates without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, or veteran status.
For more information, please visit our
diversity, equity and inclusion webpage
.
