Address
Form of workThe Contractors State License Board is currently recruiting for a Special Investigator in the Enforcement Division, Norwalk Investigative Center.
This position is located in Norwalk , California.
CANDIDATES FLUENT IN BILINGUAL SPANISH ENCOURAGED TO APPLY (The bilingual incumbent must provide oral and/or written translation of English and Spanish a minimum of 10% of the time while performing the duties and responsibilities of the position.)
Under the general direction of the Supervising Special Investigator I (SSI I), the Special Investigator (SI) works at the entry/training, journey and full journey level to investigate re-active consumer complaints including complex complaints based upon the rules and regulations of the Contractors State License Law.
The incumbent performs field investigations, which requires automobile travel by various methods of transportation to project sites. The position requires the incumbent to spend approximately 60% of the time per week in the field which includes frequently remaining in a stationary position, frequently moving about to and/or from worksites, frequently in a construction area over uneven ground, sometimes outdoors in inclement weather. Incumbent must occasionally position self to perform a variety of tasks, including retrieval of files and moving items weighing up to approximately 30 pounds.
In an office setting, with artificial light and temperature control, the incumbent also uses a personal computer to prepare investigative reports and initiate or respond to work-related email and uses both desk and mobile telephones. In this setting, the incumbent must be able to frequently remain in a stationary position at a workstation (40%), standing requirements are consistent with office work.
The employee is required to work both indoors and outdoors, depending on the situation they are involved in, at any given time. While indoors, the temperature and humidity reasonably controlled, but while outdoors, the employee is exposed to climatic conditions. The employee may be exposed to dust, fumes, and construction related materials. Wh ile outdoors, the employee must occasionally position self to perform a variety of tasks on uneven ground.
The incumbent must demonstrate the ability to act independently with flexibility and tact; willingness to work odd and irregular hours; good memory for names, faces, places and incidents. The incumbent must possess good oral and written communication skills; aptitude for investigation work; willingness as a learner to do routine or detailed work in order to learn the practical application of investigative principles; manage time and resources effectively, and be responsive to CSLB and Department of Consumer Affairs (DCA) management needs. Regular attendance and punctuality are an essential part of the job. The incumbent is required to travel throughout an assigned geographical area by various methods of transportation.
The incumbent must possess a valid driver license, a good driving record, and is expected to drive vehicles safely. The incumbent shall participate in DMV's Employer Pull Notice Program (EPN), which is a process for providing the Department with a report showing the driver's current public record as recorded by the DMV, and any subsequent convictions, failures to appear, accidents, driver's license suspensions, driver's license revocations, or any other actions taken against the driving privilege or license, added to the driver's DMV record. Incumbents in this position will be required to submit fingerprints to the Department of Justice for criminal history background clearance and be cleared before hiring. Incumbent must pass a medical examination to ensure fitness.
Please refer to "Application Instructions" and "Additional Instructions" for information on how to apply.
You will find additional information about the job in the Duty Statement .
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
- SPECIAL INVESTIGATOR
- Job Application Package Checklist
- Duty Statement
Position Details Job Code #:
JC-405367
Position #(s):
622-333-8612-XXX
622-333-8612-015
Working Title:
Field Investigator
Classification:
SPECIAL INVESTIGATOR $5,159.00 - $6,099.00 A
$5,888.00 - $7,303.00 B
$6,461.00 - $8,031.00 C
# of Positions:
Multiple
Work Location:
Los Angeles County
Telework:
In Office
Job Type:
Permanent, Full Time
Facility:
Contractors State License Board
Department Information CONTRACTORS STATE LICENSE BOARD
Established in 1929, the Contractors State License Board mission is to protect consumers by regulating the construction industry through policies that promote the health, safety, and general welfare of the public in matters relating to construction. The Board provides this public service by qualifying and licensing individuals, establishing regulations, enforcing laws and regulations, and providing information so that consumers can make informed decisions.
Questions regarding the position can be sent by email to sally.treadway-inong@cslb.ca.gov.
Visit our website at: https://www.cslb.ca.gov
The Department of Consumer Affairs (DCA) has many excitingcareer opportunities available and is dedicated to hiring andretaining qualified employees. DCA is committed to diversity, equity,inclusion, and accessibility in carrying out its consumer protectionmission, and DCA solidifies this commitment starting with itsrecruitment efforts. DCA enriches its diversity through a workforcethat reflects the population it serves, delivers successful resultsthrough inclusive team work where all contributions are valued,ensures every employee receives fair opportunities to succeed, andenables all employees to do their best by providing access to tools,resources, information, equipment and career development.
Special Requirements
- The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
- The position(s) require(s) Medical Clearance prior to being hired.
- Incumbent in this position will be required to submit fingerprints to the Department of Justice for criminal history background clearance and be cleared before hiring.
- This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office.
- The incumbent shall participate in DMV's Employer Pull Notice Program (EPN), which is a process for providing the Department with a report showing the driver's current public record as recorded by the DMV, and any subsequent convictions, failures to appear, accidents, driver's license suspensions, driver's license revocations, or any other actions taken against the driving privilege or license, added to the driver's DMV record.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 12/14/2023
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s).
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Consumer Affairs
Attn: Recruitment Technician, 622, JC-405367, FFD 12/14/23
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Consumer Affairs
Recruitment Technician, 622, JC-405367, FFD 12/14/23
1625 North Market Blvd., Suite N-321
Sacramento , CA 95834
The drop off location may be non-operational on weekends and holidays.
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of: Investigation techniques and procedures; rules of evidence and court procedures; laws of arrest, search and seizure; legal rights of citizens; and service of legal process , and interviewing techniques; duties of Federal, State, and local law enforcement agencies; provisions of the laws, rules, or regulations enforced or administered; and principles and techniques of personnel management and supervision.
Skill to: Perform investigatory work; and plan, organize, and direct investigations.
Ability to: Interpret and apply laws and regulations to specific situations; gather and analyze facts and evidence; reason logically, draw valid conclusions, and make appropriate recommendations; communicate effectively; prepare written documents and accurate detailed investigation reports clearly and concisely; follow written and oral instructions; participate effectively in investigations and interviews; and establish and maintain cooperative working relationships with Federal, State, local law enforcement agencies, and others , and analyze situations accurately, think and act quickly in emergencies, and take an immediate and effective course of action; develop, organize, prioritize, and manage multiple case investigations, work plans, and other assignments or tasks; review and evaluate the work of others; and provide guidance and constructive feedback.
Benefits Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment. Detailed benefit information including health, dental, vision, retirement, etc. can be found at https://www.calhr.ca.gov/Pages/California-State-Civil-Service-Employee-Benefits-Summary.aspx .
Contact Information
The Hiring Unit Contact is available to answer questions regarding the position or application process.
Hiring Unit Contact:
Sally Treadway-Inong
(000) -
sally.treadway-inong@cslb.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(000) -
eeo1@dca.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
ADDITIONAL INSTRUCTIONS
If you are using education to meet the minimum qualifications, as specified in the classification specification Job Descriptions - CalHR , please include a copy of your degree or unofficial transcripts with your application package. Please be aware that if you are selected for the position, you will be required to submit official sealed transcripts.
Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
DO NOT include confidential information such as social security numbers, date of birth, marital status, equal employment opportunity data, examination scores, and LEAP information.
Electronic applications through your CalCareer Account are highly recommended.
Applicants who wish to submit hard copy applications shall use the most current version of the State application (STD. 678). Examination and Employment App...
