Field Dock & Door Service Technician

The Company

Concentric, an OnPoint Company, is a leading provider of DC power and equipment maintenance solutions to warehouse and manufacturing customers. OnPoint Group is a fast-paced and ever-changing company and has been awarded the Best Managed Companies Award by Deloitte and WSJ for three years running, as well as having been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way for our customers, which is how we have grown into the company we are today.

Our custom engineered power systems and maintenance solutions minimize costly downtime through forklift power solutions, mission critical backup power and on-site forklift and allied equipment maintenance. Our mission is to eliminate interruption in our customers' operations and allow them to focus on running their business.

Job Summary

The Field Dock & Door Technician is responsible for the repair, servicing, inspection, diagnosing, maintaining and maintenance of warehouse, industrial and/or commercial doors; loading docks; levelers; and other related warehouse equipment. We are seeking individuals with hands-on experience, who is looking to develop a long-running career with a company that promotes from within. If this is you, then take some time and get to know us.

Job Requirements:

• High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience.
• A minimum of 5 years of related experience in the repair and maintenance of: Warehouse and commercial doors; Loading docks; Dock-leveler’s; AED, Entrance Doors, Glass Doors, and other related warehouse equipment
• Experience in welding, fabrication and electrical. Also, a working background in Mechanical, Commercial, and Industrial Maintenance.
• Working knowledge of basic AC and DC electrical/electronic theory.
• Strong communication, problem solving, and analytical skills.
• Ability to organize his/her own work and work independently, with limited supervision.
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices.
• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.
• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.
• Ability to work collaboratively with other departments toward the greater good of the organization.
• Ability to adapt to a fast-changing environment.
• Experience in material handling environment is preferred, but not required.
• Intermittent travel expected within designated territory, home most nights.
• A valid driver’s license, CDL a plus but not required.
• Willingness to work occasional overtime.

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities and overtime potential!
• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.
• Uniform and boot allowance
• 8 paid holidays
• PTO - FT Employees receive 128 Hours of PTO Annually
• Training and mentoring – Learn from our experts in the industry
• Advancement opportunities – 80% of current service managers started out as techs!

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit or stand up to 8 hours; use hands to type, maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally or enter an amount of time required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed primarily in an open-office setting, with co-workers working side-by-side and a moderate level of activity being performed by co-workers across the office. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.