Field-Based Maintenance Technician

Work Where You Matter: At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview: Job Details:

• This field-based position is deployed to specific Dollar Generals, through an internal ticketing system to problem solve entry level maintenance concerns, preventative maintenance, and assessment of safety equipment on an as-needed basis.
• The General Maintenance Technician is responsible for traveling to the sites where maintenance concerns have been reported by store leadership.
• The individual must troubleshoot, collect and verify asset information for on-site service projects within the assigned operating district, which includes but is not limited to guiding leadership on operational solutions, preventative maintenance and supporting entry level repairs.
• The General Maintenance Technician will also be responsible for supporting entry level maintenance, which includes but is not limited to light exterior grounds work, indoor maintenance tasks and entry-level plumbing repairs.

• Exterior grounds work (i.e., light painting, dumpster enclosure repairs, weed control, bush trimming, and mulching)
• Entry level plumbing responsibilities (non-certified tasks) such as flush valve replacement, seat replacement, toilet replacement and general clogs
• General door maintenance to include locks services, panic bar replacement/repair and door sweeps
• Interior work such as light painting, light bulb replacement, test emergency lighting, pest control, and light patch work on walls
• Conducting assessments of fire safety equipment to ensure within inspection guidelines (Fire Extinguisher inspections, Backflow, Fire Sprinkler Systems)
• Tickets will be expected to be appropriately documented and resolved within a designated time frame to meet the needs of the business.
• Perform training to identify the root cause of issues, when necessary.
• Occasional after-hours work may be required based upon the urgency of the repair.
• While on-site, perform checklist to determine if preventative maintenance or small maintenance activities can be completed and educate store leadership on operational processes.

Qualifications:

• Exceptional problem-solving skills with the ability to identify and support entry level repairs
• Basic computer knowledge
• Knowledge or experienced use with power tools
• Ability to communicate effectively at all levels - store employees, field leadership, senior executives, and external partners
• Unbridled commitment to customer service
• Ability to balance multiple priorities
• Previous Store Management/ retail experience (preferred)

• High School Diploma or applicable experience
• Comparable retail, custodial, or facility maintenance experience
• Vocational training or completed coursework – preferred by not required
• Active Driver’s License
• Willingness to travel up to 100%
• Ability to pass a Motor Vehicle Background Check