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SalaryBy joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Position Summary:
At Bio-Techne, we are currently seeking an outstanding Field Applications Scientist based in the Boston Area to provide exceptional sales and customer support for our revolutionary protein analysis instrumentation. The candidate will be a key member of a team of Field Applications Scientists, responsible for providing pre- and post-sales assay development and technical support for several product families. A strong background in immunoassays and protein analysis is needed, along with the ability to communicate technical information to varied scientific audiences.
The ideal candidate is an energetic, dependable and enthusiastic team-player, who’s savvy about innovative technology.
Key Responsibilities:
- Empower scientists by training on instrument use, assay development and data analysis for Protein Simple’s instruments and software
- Provide on- and off-site customer training and support on Bio-Techne instruments and software, including both preventative/scheduled support and unexpected troubleshooting support
- Develop, maintain, and nurture positive relationships with customers in assigned territory
- Foster increased product usage, support sales efforts through technical presentations and product demonstrations
- Accompany Sales Representatives in customer laboratories to provide technical and applications assistance
- Provide post-sales assay development and troubleshooting support for customers in-person, via phone and email
- Travel to customer laboratories to provide support
- Contribute customer feedback to marketing, product development and software teams
- Assist in creation and review of technical literature and training resources
- Create and maintain customer support information using our CRM (SalesForce)
- Communicate effectively with customers and team members
- Independently manage scheduling and travel coordination to ensure all customer visits are completed in an efficient and timely manner
Education and Experience:
- Minimum BS/BA degree in biochemistry, bioengineering, pharmaceutical sciences, biology or a related life science field.
- MS/PhD and Field Applications Scientist experience is preferred
- Minimum 5 years hands-on experience with protein characterization assays is required
Knowledge, Skills, and Abilities:
- Strong understanding of various protein analysis techniques including western blots and capillary electrophoresis is desired
- Substantial knowledge of current scientific literature and life science methods and applications
- Proven record working efficiently both in a team environment and independently is required; previous experience providing Field Applications/Technical support is a plus
- Ability to multi-task and prioritize is required
- Excellent time management, organizational, verbal and written communication skills
- Experience in training and teaching
- Ability to travel 50% of the time as customer needs dictate
Why Join Bio-Techne:
- We offer competitive salaries along with extensive medical, vision, and dental plans for you and your family starting on day one!
- We invest in our employees’ financial futures through 401k matching and an employee stock purchase plan.
- We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
- We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
- We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
