Field Access Director, West

With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Job Title: Field Access Director, West
Location: Remote, West coast
Job Description
The Field Access Director will lead a regional team of Field Access Managers in assisting accounts in gaining access to Galderma's biologic treatment. The role is in Galderma's Prescription Business Unit and will provide reimbursement assistance, education, and general access support to patients with prurigo nodularis and atopic dermatitis.
The role will have a specified geography and partner closely with key stakeholders within the US cross functional teams as well as external partners, and directly reports to the Senior Director of National Field Reimbursement.
As the regional leader of the Field Access Management (FAM) team, you will manage and develop the performance of the FAMs in a specific area, support the execution of strategic and tactical initiatives; monitor and manage the team's compliance with the program's business rules, serve as an escalation point for field-based access issues, work collaboratively with Sales Directors, Market Access and Patient Services colleagues. Work directly and collaboratively with the Prescription Business Unit Director team to:

• Assist in the development, training and on-boarding of the FAM team
  
• Support the evolution of the FAM team as the role develops, patient and the business needs and market evolve
  
• Monitor appropriate metrics to measure performance, communicate those metrics to internal stakeholders
  
• Manage the on-going educational needs, assist in the on-boarding and training of the FAM team
  

Key Skills, Abilities and Competencies

• Ability to build and lead a team in identifying access solutions and determine the appropriate plan of action for patient access
  
• Manage team metrics, budget and performance
  
• Experience working with patients on specialty products
  
• Demonstrate an expertise level on access challenges through their experience working on similar role in the specialty space
  
• Ability to lead internally to achieve common goals by collaborating Market Access, Legal, Compliance, Commercial functions
  
• Assist in the development of impactful educational pre-launch and launch needs
  
• Partner with teams that will be responsible for executing on access tactics and materials across all patient channels
  
• Collaborate with sales, training and other stakeholders as appropriate in development and execution of training plan for patient access materials
  
• Identify emerging trends with access challenges within all channels and apply insight to development of solutions that support a positive patient journey experience
  
• Accountable for cross-functional communication internally and externally among a diverse set of customers
  

Minimum Requirements:

• Bachelor's degree in relevant field required.
  
• 5+ years of experience in the pharmaceutical industry in a reimbursement/access role
  
• Demonstrated success managing a team
  
• Strong ability to translate access issues into appropriate talking points for patient audience
  
• Cross-functional experience required, proven track record of collaboration and coordination
  
• Exceptional communication and presentation skills: ability to articulate a point of view succinctly and effectively to leadership and external customers
  
• Comprehensive analytical/strategic thinking skills; demonstrated ability to use data in fact-based decision-making (data to insights, to action).
  
• Ability and confidence to work effectively and with a sense of urgency
  
• Adaptability, resilience and tenacity and ability to quickly pivot
  
• Proficient in English, MS Office; especially Word, Excel, and PowerPoint
  
• Availability to travel >30% time
  

Other Requirements/Qualifications:

• Experience in biopharma Patient Services or Market Access preferred
  
• Experience with biologics and specialty products preferred.
  
• Experience in dermatology/immunology preferred
  
• Launch experience preferred
  

What we offer in return
You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base. You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.
Next Steps

• If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
  
• The next step is a virtual conversation with the hiring manager
  
• The final step is a panel conversation with the extended team
  

Our people make a difference
At Galderma, you'll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This job description does not list all the duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.