Fast Food Attendant (Ffa)

Job Title: Fast Food Attendant (FFA)

Department:Operations Reports To:Concept Manager

Status:Non-Exempt

Date:Nov 2023

Broad Functions: The Fast Food Attendant is responsible for performing a variety of duties within a Fast Food / snack bar establishment which may include completing customer transactions, cleaning the food or stock areas, assisting food preparation, working the line, and stocking product. Performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Concept Manager.

Main Duties and Responsibilities:

• Greets customers and takes food order; provides information about menus; looks for opportunity to "up-sell" products.
• Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required, and follows all Areas Guest Experience and cash handling policies and procedures.
• Cleans and stocks work area.
• Assists in locating, reconciling, and verifying the accuracy of transactions and operating equipment with peripheral electronic data processing. Transfers supplies and equipment between storage and work areas by hand or cart
• Assists with a variety of kitchen-related functions as needed including product assembly and food prep.
• Receives inventory, moves, and lifts food and beverage products and supplies; maintains a solid knowledge of product and services available in unit.
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products.
• Cleans and sanitizes workstation and equipment.

Skills and Qualifications:

• H.S. Diploma or equivalent.
• Cashier experience in a food and beverage environment highly desirable.
• Excellent guest service abilities while working directly with the public.
• Basic mathematics skills with the ability to add, subtract, multiply, or divide quickly and correctly.
• Able to develop cooperative working relationships with others.
• Able to stand for long periods of time.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.