Address
Form of work
SalaryJob Description
As the public face of the company, Fashion DepotSales Associates are responsible for dealing with any and all customer questions about the products the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays
Responsibilities
· Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
· Operating cash registers, manage financial transactions, and balancing drawers
· Achieving established goals set forth by management and the organization
· Directing customers to merchandise within the store
· Increasing in store sales
· Superior product knowledge
· Maintaining an orderly appearance throughout the sales floor
· Introducing promotions and opportunities to customers
· Cross-selling/Upselling products to increase purchase amounts
Skills/Qualifications/Requirements
· High school diploma or GED
· Retail sales experience
· Professional appearance
· Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
· Ability to read, write, and perform basic math
· Ability to stand, walk, lift and carry up to 25lbs, along with other physical demands of a Retail Sales Associates
· Excellent communication and interpersonal skills
· Team player
Job Type: Part-time
Pay: From $10.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
