Family Support Navigator - Idaho Falls, Id

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

 

This full time position requires a home office and daily in person engagement with families in the community. Applicants must have an Idaho Family Support Partner certification or obtain Idaho Family Support Partner training and certification within 12 months of hire. We are hiring for this position in the Coeur d'Alene, Boise, and Pocatello/Idaho Falls areas.

 

 

This position provides non-clinical, evidence-based peer support services and serves as a member and family advocate. The FSN brings their life experiences and skills to deliver assistance to the family as they explore the goals they would like to achieve and offers interventions to the family to increase engagement and empowerment within a variety of service delivery systems.

• Provides peer support to family/caregivers of children with mental health and substance use conditions identified as requiring intensive wellness support and recovery-oriented interventions.
• Guides families in creating Wellness Recovery Action Plans (WRAP) for themselves and their family to recognize strengths and identify wellness self-management and crisis prevention strategies.
• Utilizes the 8 dimensions of wellness to help parents/caregivers identify their social determinants of health needs, determine their whole health goals and objectives in order to address their own challenges and those of their child.
• Guides and empowers family members to understand and participate in all decisions related to the treatment process, the support plan, service choices, and transitions in care.
• Coaches and role-models regarding a parent's perspective and lessons learned from life experience.
• Facilitates support and education to families who have questions, concerns or specific needs related to mental health or substance use and their relationship to Magellan and child serving agencies.
• Strategically shares their lived experience to inspire hope, empowerment, and positive action.
• Performs ongoing interventions to engage families and members in traditional and nontraditional health services and supports, as well as community and social support networks including community-based peer, parent, and Family Support services.
• Facilitates a team approach to member care including with the Magellan care coordination team.
• Implements, coordinates, and monitors strategies for members and families to improve health and quality of life outcomes.
• Acts as an advocate for family and member`s needs by identifying and addressing gaps in services and supports.
• Educates providers, supporting staff, members, and families on resiliency and recovery-oriented principles, practices, strategies, and tools.
• Documents all interactions according to company standards.
• Maintains professional responsibility to maximize supervision, respond appropriately to personal stressors that impact ability to perform job duties, and recognize crisis situations or risks to the member's safety and respond appropriately.
• Travels to meet families within the community.
• Other duties as assigned.