Location: Marietta, Georgia
Regular/Temporary: Regular
Full/Part Time: Part-Time
Job ID: 265989
About Us
Are you ready to join a community leading in innovative teaching and learning?
Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, and rich benefits make us an employer of choice. We are searching for talented people to join our mission. Come to KSU and find your passion.
LocationOur Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.
DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES:
1. Acts as shift manager, oversees the attendants working the Information Desk, Game Room, 3rd Floor (if applicable) and Conversion Crew
2. Supports the operation and mission of the Student Centers by completing additional tasks or projects as assigned by the Manager or Coordinator of Student Centers
Provides direct support in the daily operation and supervision of the assigned facility within the Division of Student Affairs. Oversees all student facility personnel, security, risk management, equipment set-up and breakdown and customer service operations. May handle cash at specific facilities. Serves as the primary department liaison with all facility user groups and is responsible for all decisions in the absence of full-time facility staff.
ResponsibilitiesKEY RESPONSIBILITIES:
1. May act as shift manager, overseeing the attendants working within assigned area(s)
2. Oversees the facility operation, security and risk management including but not limited to providing care in emergency situations, performing building inspections, and reporting door issues
3. Supports the operation and mission of the department/division by completing additional tasks as assigned by the Manager or Coordinator of assigned areas
4. Prepares activity areas and sets up start up cash for registers
5. Produces reports and forms including but not limited to Shift Reports, Tender Reports, Facility Work Orders and Accident Reports
6. Trains and supervises assigned students
7. Provides assistance to other program areas as assigned
8. Serves as the primary contact with facility and group reservations
9. Performs activity space event setup and breakdown
10. Performs excellent customer service concerning departmental facilities, programs and services
11. Responds to inquiries concerning departmental facilities, programs and services in a timely and professional manner
Educational Requirements
High school diploma or equivalent
Required Experience
One (1) year of relevant experience
Additional Preferred Qualifications
Familiarity with the KSU recreation facilities, programs and services
ABILITIES
Ability to work closing shifts several evenings a week and following closing procedures
Able to articulate and enforce all departmental policies and procedures
Able to handle multiple tasks or projects at one time meeting assigned deadlines
KNOWLEDGE
Knowledge of event procedures related to ADA compliance and fire safety
Knowledge of facility emergency action plans
Familiar with point-of-sale procedures, producing reports and verifying deposits
SKILLS
Excellent interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
- Standard Enhanced
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.
All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf