Facility Maintenance Technician-Building Trades

Facility Maintenance Technician-Building Trades

Facility Maintenance Technician-Locksmith

001321

Full Time

No

1

Facilities Management

0402383

SHRA

Service/Maintenance

$46,937.00 - $46,937.00

Journey

Primary Purpose of the Organizational Unit :
The Division of Facilities Management functions to design, construct, maintain, and operate the University’s physical facilities. The number one objective of the department is to provide and maintain facilities that will enhance and support the mission and academic goals of the University. Our approach is focused on providing a superior level of customer service.
Primary Purpose of the Position:

The primary purpose of the Facility Maintenance Technician-Locksmith is to provide locksmithing services for the camps community. The locksmith will provide services for doors, file cabinets, desks, and other locking devices. Under the direction of the lock shop supervisor, the locksmith has the sole authority to issue keys, re-key, and/or change locks for the University.’ This position will work with computer-based software in the design & layout of complex master key systems. This position will export codes to automated key cutters and CNC machines for cutting and engraving keys. This position enters personal and department information into the facilities management database. Duties include but are not limited to master keying all cylinder types, including desk and padlocks, duplicating & cutting keys, and repairing and installing door, cabinet, and file cabinet locks. The locksmiths are responsible for installing and maintaining critical systems including, but not limited to, Access Control and Electronic Door Entry.

Knowledge-Technical -60%:

Servicing and installing all door hardware, including closures, mortise, cylindrical locking hardware, and fire-rated exit devices.Understanding and knowledge of hardware manufacturer installation specifications and guidelinesEmployee reviews work orders and determines priority when completing requested tasks.Orders parts and supplies and maintains inventory records.Designs master key systems, which include sub-master and single keys, and maintains records.Understanding of NFPA 101 and NFPA 80 life safety and fire codes and the ability to locate and research needed materials associated with the job from vendor sources.Working knowledge in key bittings array for small format master keying, pinning of cores, and ability to research and collect information on customer needs.Disassembles padlocks and door locks and repairs or replaces worn tumblers, springs, and other parts.Operates key-cutting machines.Ability to apply and interpret technical knowledge to resolve unique or overly complex situations.Ability to perform routine tasks completely and accurately.Estimate labor materials cost for work orders; obtain competitive prices for equipment and supplies needed for the department.Ensure work orders are closed promptly.Utilize key-cutting machines, drills, saws, buffers and grinders, key gauges, and locksmith tools.Adds and updates data in the Key Tracking Software program used by the University.Assist in installing electronic and other special locking systems for university buildings and facilities; perform complex repairs and update records as required.Open a locked door without a key.Performs installation, maintenance, and repair of hardware components of the campus-wide electronic access and monitoring systems.Troubleshoot access control hardware failures and complete repairs.Perform regularly scheduled maintenance on access control systems.Assists with the development of emergency response protocols as it relates to access control.Installs, services, and maintains electric strikes, Magna locks, card readers, transmitter wall switches, automatic door openers and controls, panic bars, and door closers.Performs other duties as assigned.
Customer Service-30%:Anticipate customer needs and address and resolve concerns promptly and respectfully.Monitor the process to ensure customers are well satisfied.Recognize how work activities and behavior impact clients and the University.Demonstrate ability to make recommendations resulting in improved processes within funding constraints.Coordinates with other department supervisors and staff when jobs overlap to ensure the availability of areas to be maintained to minimize hindrance to ongoing operations.Listens and responds appropriately to others.Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information.
Safety and Health Compliance-10%:Use of power and hand tools in a safe manner. Guards and other safety devices are kept in good repair and place.Employees are briefed on the use of safety equipment. Unsafe conditions are corrected or reported.

High school diploma or equivalent and two years of experience in trade(s) areas assigned; or equivalent combination of training and experience.
A valid driver’s license. Must have and maintain an acceptable driving record, preferably five or more years of driving experience with no more than one minor at fault accident or violation in the past three years.

Customer Service: Recognizes potential problems in service and addresses and resolves them promptly and respectfully. Ability to insist on providing high-quality service for internal and external customers. Demonstrates customer focus by seeking out, understanding, and responding to the needs of both internal and external customers. Responds to customer’s needs, questions, and concerns accurately, effectively, and timely.
Knowledge-Technical: Performs a variety of recurring and non-recurring tasks/functions. These tasks/functions may involve related or varying processes to test, renovate, overhaul, replace, and perform preventive maintenance on standard building systems. Provides technical assistance to others by troubleshooting standard facilities maintenance issues and determining their cause. Mentor’s other technicians.Communication: Communicates information to individuals or groups; delivers presentations suited to the characteristics and needs of the audience. Clearly and concisely conveys written information orally or in writing to individuals or groups to ensure that they understand the information and the message. Listens and responds appropriately to others.Problem Solving: Identifies facilities-related maintenance problems that require in-depth analysis and identifies options for solving those problems. Solve unusual Facility Maintenance problems that require applying journey-level trade knowledge and determine the most effective and efficient course of action. Gathers and analyzes/interprets information to better understand the nature of the problem. May seek input from subordinates, peers, and/or managers in the decision-making process to solve the problem. Evaluate options and choose appropriate action by considering potential outcomes. Makes sure that the problem is appropriately addressed.Attention to Detail: Ensures all work meets and/or exceeds applicable codes and standards. Checks and re-checks work before, during, and after completion. Ensures that all parts of a project/task are completed. Uses appropriate record-keeping methods.Coordination-Work: Determines project/assignment by breaking them down into tasks. Sets objectives and prioritizes activities and tasks, adjusts priorities when appropriate. Takes advantage of available resources (personnel, processes, departments, and tools) to complete work efficiently. Anticipates obstacles/roadblocks and prepares alternative plans to ensure timely task accomplishment. Uses time effectively and does not let distractions interfere with the the job/project completion.Safety and Health Compliance: Identifies and resolves potential safety problems and unsafe work practices. Demonstrates to employees and others safe ways to perform job tasks or use equipment. Informs supervisor of unusual safety concerns and makes recommendations for resolution. Determines appropriate protective equipment based on established standards. Regularly assesses site and shop operations for safety.

Institutional Locksmith Association membership.Certified Journey Level and/or Fire Door Inspector Certification, but not contingent on the position.Certification in access control system design and installationFive years of progressive Building Trades experience at the Journeyman level.Three+ years of locksmith experience.

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

02/09/2024

No

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

https://jobs.uncfsu.edu/postings/25212