Position Summary Details
Oversee and manage garage operations. Develop, recommend, and implement programs, systems, and procedures to ensure that operations are efficient and profitable and that they maintain the company's reputation for servicing clients and customers with professionalism such that we are setting the standard of excellence in parking management.
Position Summary Details
Oversee and manage garage operations. Develop, recommend, and implement programs, systems, and procedures to ensure that operations are efficient and profitable and that they maintain the company's reputation for servicing clients and customers with professionalism such that we are setting the standard of excellence in parking management. Job duties included but are not limited to;
Train and develop effective frontline field team members. Ensure proper staffing and initiate strategic placement of employees to maximize efficient operation of parking garages. Implement company policies and procedures fairly and consistently. Ensure fair and equitable treatment of all employees within the branch. Ensure that all actions taken are legal, fit within company policy and are properly documented. Provide excellent customer service and handle customer complaints with professionalism. Ensure the timely completion of required paperwork from each location and that all audit controls are in place. Special projects assigned by the Operations Manager and job duties may be modified at any time.
Responsibilities
Job duties included but are not limited to;
- Train and develop effective frontline field team members.
- Ensure proper staffing and initiate strategic placement of employees to maximize efficient operation of parking garages.
- Implement company policies and procedures fairly and consistently.
- Ensure fair and equitable treatment of all employees within the branch.
- Ensure that all actions taken are legal, fit within company policy and are properly documented.
- Provide excellent customer service and handle customer complaints with professionalism.
- Ensure the timely completion of required paperwork from each location and that all audit controls are in place.
- Special projects assigned by the Operations Manager and job duties may be modified at any time.
- Must be 18 years of age or older.
- Must meet all requirements to receive approval for working in specific ATS environments (if applicable), ten-year work history if available
Preferred Qualifications
- Customer Service Experience
ABM (NYSE: ABM) is one of the world's largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM's comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries - from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.
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