Facilities Maintenance Coordinator

Unit Description
Facilities Maintenance careers are challenging! But you get results. Bring us your drive and dedication, and we'll provide the growth opportunities you've been searching for.
Sodexo Government is seeking a Facilities Maintenance Coordinator for the United States Marine Corps located in Temecula, CA. The Facilities Maintenance Coordinator will be responsible for overseeing work order tickets in CMMS (Maximo) for services including, but not limited to electrical, HVAC, plumbing, fire safety equipment, security systems and building hardware, soft services or other projects as needed. Our ideal candidate will have experience working in a facilities or industrial environment; strong computer experience, experience working with Maximo or any other CMMS ticketing systems.
Key Responsibilities:

• Assigning work order tickets for multiple services in CMMS-Maximo platform
• Performs administrative functions and services.
• Assist in providing general customer support to resolve issues.
• Assist in providing problem analysis and resolution, either via direct communication with the account or by informing the manager of issues that will require a more in depth effort.
• Assist in answering questions and inquiries from customers via the telephone, Internet, fax and other technologies, using established fact-finding procedures, customer service methodologies, knowledge of pertinent processes and procedures, and familiarity with policies, vendors and specified products.
• Works with other departments for vendor and product compliance.
• Be able to handle a large volume of inquiries every day.

Is this opportunity right for you? We are looking for candidates who have:

• Superior customer service skills and orientation
• Ability to consistently maintain professionalism
• Ability to plan and manage work under time constraints
• Possess strong written, verbal, and people skills
• Strong organizational skills and collaborative style needed
• Self-motivated; confident, energetic, and flexible
• Excellent communication, organization, and problem-solving skills
• Ability to work independently with little supervision and effectively deal with stressful situations

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary
The Operations Support Specialist will assist in providing general customer support to resolve issues. Will also assist in providing problem analysis and resolution, either via direct communication with the account or by informing the manager of issues that will require a more in depth effort. Assists in answering questions and inquiries from customers via the telephone, Internet, fax and other technologies, using established fact-finding procedures, customer service methodologies, knowledge of pertinent processes and procedures, and familiarity with policies, vendors and specified products. Works with other departments for vendor and product compliance. Be able to handle a large volume of inquiries every day. May supervise less than two full time employees.
Qualifications & Requirements
Basic Education Requirement - High School Diploma, GED or equivalent
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.