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SalaryJob Description:
Top Soap Express Wash is seeking a motivated individual to join our team as an Express Car Wash Shift Lead at our BRAND NEW Missouri City location. As a Shift Lead, you will be responsible for supervising and coordinating the activities of our Express Car Wash associates to ensure the smooth and efficient operation of the facility.
Responsibilities:
- Supervise and train Express Car Wash associates, providing guidance and support as needed.
- Oversee the daily operations of the Car Wash facility, including managing workflow and scheduling.
- Ensure that all equipment is functioning properly and perform routine maintenance as needed.
- Monitor inventory levels of cleaning supplies and submit orders for replenishment as necessary.
- Assist customers with selecting the appropriate Car Wash package and address any inquiries or concerns.
- Handle cash, credit card transactions, and accurately process payments.
- Maintain a clean and organized work environment, including the Car Wash bay and surrounding areas.
- Enforce safety protocols and procedures to prevent accidents and ensure a safe working environment.
- Address customer complaints and resolve issues in a professional and timely manner.
- Collaborate with management to implement improvements and optimize operational efficiency.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a leadership or supervisory role, preferably in a Car Wash or customer service environment.
- Strong communication and interpersonal skills, with the ability to motivate and coach team members.
- Excellent organizational skills and attention to detail.
- Ability to work flexible hours, including weekends and holidays.
- Physical stamina and the ability to stand for extended periods and lift up to 50 pounds.
- Reliable transportation to and from the workplace.
- Commitment to maintaining a positive attitude and providing exceptional customer service.
Benefits:
- Competitive hourly wages
- Opportunities for advancement within the company
- Free employee Car Washes
- Training and development opportunities
- Positive and supportive work environment
How to Apply:
If you are a dynamic leader with a passion for delivering excellent customer service and leading a team to success, we want to hear from you! Please submit your resume and phone number to be considered.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Missouri City, TX 77459: Relocate before starting work (Required)
Work Location: In person
