Address
Form of work
SalaryAbout us
IHOP is a small business in State College, PA. We are customer-centric and our goal is to to provide Happy Valley with a fun, professional work environment while we insure exceptional customer service. .
Our work environment includes:
- Growth opportunities
- Relaxed atmosphere
- Flexible working hours
- On-the-job training
- Safe work environment
Duties:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and provide them with menus
- Take beverage orders accurately and promptly
- Ensure timely delivery of food and drinks to guests' tables
- Provide excellent customer service and address any guest concerns or inquiries
- Maintain a clean and organized work area
- Assist with bussing tables and resetting them for the next guests
- Collaborate with kitchen staff to ensure smooth service flow
Skills:
- Previous experience in a hospitality or hotel setting is preferred
- Excellent guest relations skills with the ability to provide exceptional customer service
- Strong communication skills, both verbal and written
- Ability to multitask and work in a fast-paced environment
- Attention to detail and accuracy in order taking
- Knowledge of phone etiquette when taking reservations or answering guest inquiries
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Job Types: Full-time, Part-time
Pay: $9.00 - $11.75 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Physical setting:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to commute/relocate:
- State College, PA 16801: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
