Experienced/Certified Service Technician

Experienced/Certified Service Technician at Mercedes Benz of Little Rock

If you are looking for an opportunity to be appreciated and involved in your career, your search is complete. We have a great history of providing excellent career opportunities. Winrock Automotive Group is a family-owned business dedicated to our employee’s success and growth.

Job Title: Automotive Technician

POSITION SUMMARY: An Automotive Technician, often called Service Tech, will maintain, inspect, and repair vehicles within the service bay. Provides accurate information to the service manager and service advisors, concerning vehicles that are processed through the company for business purposes.

$2500 Sign on Bonus!!!

ESSENTIAL DUTIES:

• Perform vehicle repair, multi-point inspection, and/or maintenance work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Complete system diagnostics and full automotive troubleshooting and testing
• Communicate with parts department and service advisors regularly to effectively manage production and customer communication
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer
• Make appropriate recommendations to ensure the safety and reliability of customer vehicles.
• Document work performed on each vehicle on the repair order
• Maintain an inventory of normal technician's tools not normally inventoried by the service department as special tools
• Keep aware of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Road-test vehicles to ensure quality work as needed
• Communicate directly with service advisors regarding the status of the service work
• Comply with company safety policies and procedures
• Efficient and accurate work in accordance with dealerships and factory standards
• Continuously learn new technical information and techniques
• Attending technician training courses, as requested by the service manager.
• May be asked to train and/or mentor other coworkers, as needed
• May be asked to speak with or ride with customers, if authorized by a supervisor
• Conduct business in an ethical and professional manner
• Performs other job-related duties as assigned

ADDITIONAL RESPONSIBILITIES:

• Maintain a professional appearance in accordance with the employee handbook.
• Maintain an organized, safe, and clean shop area
• Expected to arrive at work on time and work the required shift.
• Follow instructions from the supervisor.
• Interact effectively with co-workers
• Receive feedback from the supervisor in a positive manner.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Work experience within the related job duties assigned; 2+ years’ experience as an automotive technician preferred.
• Additional certifications may be required, such as ASE Certification, etc.
• A-level qualifications, including Diagnostic, Electrical, and Engine Repair
• Broad knowledge of new vehicle technologies
• Ambitious, hardworking presence in a team environment
• Basic computer skills
• Positive, friendly attitude, along with a customer service mentality
• Ability to collaborate effectively and operate electronic diagnostic equipment.
• Ability to learn modern technology, repair and service procedures and specifications.

EDUCATION: High school diploma or equivalent. See the qualifications above for further education requirements.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Must be able to remain in a stationary position 50% of the time. Frequently required to climb; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is frequently expected to test drive customer vehicles, however, the normal day-to-day operations will be conducted in a professional service bay area. The noise level in the work environment is usually moderate.

PRE-EMPLOYMENT SCREENING:

Motor vehicle records, drug screens, and background checks are required.

WHAT WE OFFER:

• Medical, Dental, and Life Insurance
• Vision Insurance
• Short-term and long-term disability
• 401K
• Paid time off
• Closed on Sundays

The company reserves the right to review and change responsibilities, job duties, and/or skills at any time, with or without notice. This job description is not intended to maintain a complete list of all responsibilities, duties, and/or skills required for this job. Your employment is “At Will,” which means you may be terminated at any time and for any reason, with or without advance notice. Employees are also free to quit at any time. Therefore, this job description is not a contract of employment. The company is an equal opportunity employer. It is our policy to provide equal employment opportunity (EEO) to all qualified persons regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other category protected by federal, state, and local laws.