Job Description
Audi of Nashua, part of the Lyon-Waugh Auto Group, is searching for an individual to join our diverse team as an Experienced Used Vehicle Technician. Our ideal candidate will be positive, friendly, and passionate about providing exceptional customer care to our clients. In return, you will be part of a dynamic company that provides our people with support, career advancement opportunities and great benefits.
If you are looking to build a future in retail automotive or are curious to learn more about our exciting industry, reach out to Lyon-Waugh today!
What you will do:
- Diagnose, repair, perform and maintain vehicles as described on repair order in accordance with factory standards
- Promote and attain standards for superior workmanship
- Diagnose the cause of vehicle malfunctions and recommend/perform appropriate repairs
- Examine vehicle to identify necessary repair or maintenance items that may not be included on the repair order, and communicate to Service Advisor or Shop Foreman
- Communicate with the Parts Department to obtain needed parts
- Notify Service Advisor or Shop Foreman immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannot be completed by the time promised.
- Clearly and accurately document all work performed
- Road test vehicles as required, or refer to the inspection technician as appropriate
- Attend and successfully complete factory training as required by factory. Keep abreast of factory technical bulletins
- Follow warranty material disposition procedures. Save and tag parts of the jobs if required by the customer
- Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes
- Maintain the order and cleanliness of customer cars and work areas
- Account for all center-owned tools at all times. Return tools to the proper place and in the same condition as they were received
What you need to be successful in this role:
- Excellent communication skills; committed to excellence in customer service
- Valid drivers license with clean driving record
- Quality work with ethical standards
- State inspection license
- Automotive reconditioning experience
- Ability to work effectively in a fast past environment
- Time management skills; dependable
What we have to offer you:
Robust benefits package
401(k) and Roth option, both with a company Match
Vacation, Personal/Sick and paid holidays
Bonuses, trips and awards for personal excellence, longevity and referrals
Employee discounts
Opportunities for growth
Fun perks such as monthly newsletter, corporate BBQ twice a year, celebrations, opportunities for tickets to sporting & concert events plus much more
Smoke Free Campus
Dog friendly campuses