Experienced Dispatcher

When you need a plumber or HVAC professional in Sarasota, FL, and surrounding areas, you can count on Bullseye Home Services. We are composed of top industry experts who will promptly address all plumbing and A/C issues in your home. We take great pride in tackling all plumbing repairs, emergency plumbing issues, drain cleaning, and air conditioning services in Sarasota, FL, and surrounding areas.

Experienced Dispatcher

$16 - $20/hr. based on experience

We are looking for a reliable EXPERIENCED Plumbing and A/C Dispatcher for emergency and non-emergency calls for our team. The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially during high volume situations. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to route our team to calls that maximize opportunities to serve our customers while maximizing profit.

As a Bullseye Customer Care / Dispatch Coordinator My Responsibilities Include:

• Coordinate Plumbers and HVAC techs to emergency and non-emergency calls
• Address problems and requests by transmitting information or providing solutions
• Receive and dispatch orders for products or deliveries
• Prioritize calls according to urgency and importance
• Use messages, phone, or carrier pigeons to send crews, vehicles or other field units to appropriate locations
• Monitor the route and status of field units to coordinate and prioritize their schedule
• Provide field units with information about orders, traffic, obstacles and requirements
• Enter close out data in our system and maintain logs and records of calls, activities and other information

Skills

• Proven experience as dispatcher
• Tech-savvy with knowledge of relevant CRMs, preferably ServiceTitan
• Fast typing with experience in data entry
• Knowledge of procedures and guideline for emergency situations
• Proficient in English (oral and written)
• Outstanding organizational and multitasking abilities

Bullseye Employee Benefits Include:

Dental Insurance

Health Insurance

Life Insurance

Paid time off

Professional development assistance

Referral program

Vision Insurance

Start your Path to Success, TODAY by applying NOW.

When you need a plumber or HVAC professional in Sarasota, FL, and surrounding areas, you can count on Bullseye Home Services. We are composed of top industry experts who will promptly address all plumbing and A/C issues in your home.
We take great pride in tackling all plumbing repairs, emergency plumbing issues, drain cleaning, and air conditioning services in Sarasota, FL, and surrounding areas.