Experienced Appliance Repair Technician

WESTSIDE APPLIANCE PARTS & SERVICE is a rapidly growing company that provides home Appliance Repair service in the Des Moines Metro Area. We are looking for hard-working, technical-thinking individuals to join our team of Appliance Repair Technicians! We are offering $2,500 Sign-On Bonus to experienced techs, and can assist with relocation expenses.

Know how to use a screwdriver? Westside offers PAID TRAINING for applicants at all skill levels, yet previous Appliance Repair experience is required. We provide continuous factory training on the newest appliance models available. Through a specialized compensation program, technicians have the opportunity to make $75K-$110K a year or more!

Customer service is a priority at Westside Appliance Repair. The ideal candidate is comfortable communicating with customers and has a sales-driven mindset.

We offer a full support staff for our technicians based here in Des Moines, so our technicians can do what they do best - fix appliances! Our goal is to maximize each technician's daily efficiency by providing full support. For example, we have a staff that orders, picks up and returns parts for the technicians. We deliver parts to our technicians while in the customer’s home. Our support staff answers all phone calls and handles most customer complaints. Our support team also files warranty claims.

Each technician is provided with a new work van. The van contains a full inventory of the most commonly used parts. Technicians operate in tight service route areas reducing drive time. A typical workday is 8 a.m. to 4:30 p.m.

General Accountabilities

• Service and repair household appliances such as washers, dryers, refrigerators, and stoves.
• Disassemble appliances so that problems can be diagnosed.
• Observe and examine appliances during operation to detect specific malfunctions.
• Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems.
• Replace worn and defective parts.
• Reassemble units after repairs are made, making adjustments, cleaning and lubricating parts as needed.

Job Qualifications/Skills

• 5 years of Appliance Repair experience
• Great customer service and communication skills.
• Must have good driving record and valid Drivers License.
• Strong diagnostic skills and understanding of electrical systems.
• Need to be self-motivated in this fast-paced environment.
• Background and drug test will be completed.

EMPLOYEE BENEFIT PLAN AVAILABLE. INCLUDING HEALTH, DENTAL, LIFE & RETIREMENT PLAN.

Job Type: Full-time

Pay: Up to $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Supplemental pay types:

• Signing bonus

Work Location: In person