Job Description
Kana Hotel Group is proud to offer the following benefits:
- Medical
- Vision
- Dental
- 401K
- Immediate Pay- earned wage access!
- Vacation time
- Sick time
- Holiday pay
- Bonus opportunities
- Brand-specific employee discounts
- Long term/short term disability
- Life insurance
- Supervise housekeeping and laundry staff: recommend hiring, recommend terminations, performing disciplinary action, performance evaluations, training and development
- Schedule staff according to labor standards and forecasted occupancy and Assign daily boards to housekeeping team members
- Manages contract labor relationship and needs, training for contract labor positions
- Evaluate equipment including vacuums, washers and dryers, carts, etc. and work with other managers if equipment needs repairs or replacement
- Assist General Manager in development of the department's annual budget. Monitor performance against plan
- Maintain room quality based on hotel objectives. Monitors and maintains level of cleanliness in rooms, storage areas, laundry, restrooms and public areas. Checks VR rooms to make sure they are vacant, clean and ready. Checks storage area to see if there are enough housekeeping supplies
- Compile and report accurate status of guest rooms to front office
- Oversee all housekeeping duties
- Maintain productivity and labor cost goals
- Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
- Conduct inventories of linen, supplies and equipment. Order and receive supplies to maintain adequate inventory levels
- Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
- Ensuring satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
- Other duties as assigned
- High school diploma or GED required
- Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
- Minimum of 2 years supervisory experience
- Excellent written and verbal communication skills
- Must be flexible with working nights, weekends, and holidays