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SalaryCyara is the world’s leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out: www.cyara.com
Want to know what it’s really like to work at Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/
Let's talk about the role and responsibilities:
- Provides high-level administrative support and assistance including calendar, expense, travel, corporate event management etc. to the President and CFO and/or other assigned leadership staff
- Acts as a strategic partner and advisor for the executive team to assist in making well-informed decisions
- Performs administrative tasks including developing presentation materials and briefs to ensure executives are prepared for meetings
- Identify and defines gaps in communication and other areas, escalating appropriately
- Be a team expert and go-to person for business related to department and executive
- Partner with all departments and executive leadership to ensure teams have appropriate resources
- Plan team building events while having a pulse on culture and executive team morale
- Attend and takes detailed and organized notes in staff meetings, and ensures completion of all tasks and action items
- Manage a variety of different completing projects and events to successful completion
- Partner with the CFO/President to track key project milestones across the company
- Create, edit, and revise reports, letters, invoices, emails, organizational announcements, presentations and other documents, as needed.
- Performs additional duties as assigned as needed
Let’s talk about your skills/expertise:
- 4+ years experience providing direct administrative support to Executive level individuals
- Experience with building out programs a plus
- Excellent communication and collaboration skills
- Proven time management and organizational skills with an ability to meet deadlines
- Ability to function in a high-paced environment, remaining calm under pressure and resourceful to solve items that arise
- Flexibility in work hours based on the shifting nature of travel and time zones of the President; experience working with a remote executive a plus
- Exercise independent judgment to stay on course with job duties while taking ownership and accurate follow through to completion
- A keen interest in how our business is run, and a thirst to learn every day
- A demonstrated dedication to high professional ethical standards, judgment, and confidentiality in a diverse workplace
- Proactive and moves with a sense of urgency, considers all scenarios and gathers all pertinent information before communicating
- Comfortable setting up and troubleshooting virtual conferences (coordinating video and audio conference calls) via Teams/Zoom
- Exhibits a high level of comfort and expertise utilizing Google and MS Office Suites
Individual pay is determined by skills, qualifications, experience, and location.
Why you should join us:
At Cyara you’ll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.
Cyara cares for its own - you’ll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:
Deliver Excellence
Innovate Boldly
Integrity First
Embrace Curiosity
Interested? Know someone who might be? Apply online now.
Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid
