Address
Form of work
SalaryDuties
What to Expect
- Serves as the Installation non-clinical Case Worker for the Exceptional Family Member Program (EFMP) and manages services that include intake, identification, assessment, evaluation, tracking and referral of eligible FAMILY MEMBERs enrolled in the EFMP.
- Serves as a liaison to and works closely with health care professionals on access and provision of available services and resources at the command to ensure best possible care in accordance with community, national and Marine Corps standards.
- Facilitates referrals to appropriate specialists. Assists in identification of community resources. Manages and monitors the member’s progress from enrollment to assessment.
- Personally contacts each assigned EFMP family case upon notification of assignment to offers support services. Conducts interviews with clients and their families. Establishes and maintains a case file for each assigned EFMP family that includes the Installation Support Privacy Consent Form and detailed contact notes. Assesses individual client and family circumstances upon and during enrollment to track progress of activity and provide updated information on services to improve quality of life.
- Educates referral sources, community agencies and service organizations regarding scope and management of the EFMP.
- Prepares reports of status of activity on enrollment of members. Conducts quality assurance activities and studies to analyze, evaluate and provide recommendations on program issues.
- Performs other related duties as assigned.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
What are we looking for?
- Bachelor's degree in a Behavioral Health or a related social science, OR combination of equivalent education and experience,
- OR four years of appropriate experience that demonstrates knowledge of one or more of the behavioral or social sciences and working in a case management capacity with families who have members with special needs.
- Knowledge of the Military lifestyle to include service/unit organization and rank structure and military, family and personal support services available.
- Knowledge of military laws, policies, regulations, resources and practices regarding medical and educational benefits, programs, services and community agencies for FAMILY MEMBERs enrolled in EFMP.
- Skills in listening and interviewing and applying sound judgment for assessing individual and family needs; problem-solving and advocating for support or services; or determining an appropriate course of action.
- Written and oral communication skills to effectively provide case management assistance to persons in various emotional states and varying needs; and to conduct briefs, workshops and training. Inter-personal skills to relate to all segments of the military and civilian community using persuasiveness, poise, tact and objectivity.
- Proficiency with computer software and applications involving word processing, email communication, database management desktop publishing, and internet navigation.
- Must possess and maintain a valid driver's license.
Additional information
GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a Tier 1 (T1) Level Background Check Investigation. For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their FAMILY MEMBERs have a right to a reliable and productive Federal workforce. Marijuana is a Schedule I drug under the Controlled Substances Act and therefore use of marijuana is illegal under Federal law regardless of State laws.
Vacancies may be filled by methods other than internal competitive procedures when it appears that the best qualified person can be obtained from other sources. To be considered for non-competitive appointment (e.g. transfer eligible or reinstatement eligible) you must list your current/former highest previous permanent grade held as a regular part-time or full-time department of defense non-appropriated fund employee.
CONTACT US:
For questions related to a specific position or the application process please contact us at:
Human Resources Division
Marine Corps Community Services, Lejeune-New River
(910) 451-JOBS | mccslejeune-newriver.com/jobs
Email questions to: lejeune.vacancies@usmc-mccs.org (applications nor documents will not be accepted via email) for technical difficulties navigating through or using the Career Page send an email to mccscareers@usmc-mccs.org
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance
- Competitive Pay
- Comprehensive Benefit Packages
- Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:
- Stability of Federal Civilian Service
- People with passion for doing work that matters
- Quality of Work Life Balance
- Competitive Pay
- Comprehensive Benefit Packages
- Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
STEP 1 - Qualify with Application and/or Resume.
You must meet the experience requirements described above under Qualifications. Your application and/or resume must clearly demonstrate your relevant experience to qualify. You must include employer, position title, position start and end date, pay grade (as applicable) for each position listed.
All volunteer positions must also include the total weekly hours worked during position start and end date.
Education may be used to qualify for this position. Step 3 must be completed to qualify.
STEP 2 - Submit application and/or upload resume online at: https://careers.usmc-mccs.org/
STEP 3 - College Transcript(s)
A bachelor's degree in behavioral health or related social science from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/ to be considered. Applications received without college transcripts (if using education) will be ineligible for consideration.
STEP 4- If prior military, upload a copy of your DD214 Member 4 or Service 2 Copy as an attachment to your profile under "My Job Applications" https://careers.usmc-mccs.org/
STEP 5 - Before you press "Submit Application", be sure all requested documents have been attached or uploaded.
It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes or add missing attachments. To return to a previous or incomplete application, log into your MCCS user account.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement.
ALL ONLINE APPLICATIONS AND REQUIRED DOCUMENTS MUST BE RECEIVED BY 11:59PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.
Agency contact information
MCCS LEJEUNE-NEW RIVER
Phone
910/451-5627
Email
lejeune.vacancies@usmc-mccs.org
Address
MCCS LEJEUNE-NEW RIVER
MCCS LEJEUNE-NEW RIVER
MARINE CORPS COMMUNITY SERVICES
CAMP LEJEUNE, NC 28547
USANext steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
Open to Public
