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Form of workExam Proctoring Support Specialist
Diversity Statement:The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are required to include in their cover letter information about how they will further this goal.
Posting Summary:The Exam Proctoring Center (EPC) Support Specialist provides day-to-day administrative functions for SAS Services to ensure that students with disabilities receive exam accommodations, such as extended time on tests. Administrative functions include records maintenance for the EPC; coordinating personnel and technological logistics for exams; administering accommodations for tests; interfacing with students and faculty to schedule exams; facilitation of exam return to faculty; assisting with student employee supervision including training sessions for students; and general office management duties. The position is responsible for fostering an inclusive and welcoming environment for students from diverse backgrounds.During peak times and/or to assist with coverage, the position will provide general office, operational, phone support and records maintenance for the Student Accessibility Services (SAS) office. Maintains knowledge of federal regulations, the ADA, Section 504 of the Rehabilitation Act, and FERPA, to support students with disabilities.
The EPC Support Specialist ensures designated accommodations are arranged according to established procedures, with concern for security of exams and students’ confidentiality. The position assists in University efforts to provide effective, timely accommodations to students with disabilities. Interaction with people at different levels of University administration, faculty and staff is a daily aspect of the position. Specific day-to-day tasks and responsibilities are determined by the EPC Administrative Coordinator and are subject to change to meet daily needs. Position coordinates and interacts with the EPC Administrative Coordinator, the other EPC Support Specialist, and the Student Accessibility Services (SAS) Specialists. The EPC Support Specialist assists the EPC Administrative Coordinator and other EPC Support Specialist to recruit, hire, train, and supervise EPC student staff by ensuring that staff are multiculturally competent and able to interact comfortably with a diverse student body. The position is to be familiar with and able to use technology, software, and equipment in order to facilitate equal access for students utilizing the EPC.
The EPC Support Specialist requires knowledge of the federal regulations to maintain support for students with disabilities. As a member of the CFAS team, the Specialist helps carry out the mission of CFAS, which includes a commitment to diversity, social justice, and to fostering a collaborative, multicultural environment. The position is administratively supervised by the SAS Assistant Program Director and functionally supervised by the EPC Administrative Coordinator
Associate degree with a minimum of two – three years’ relevant experience in either an office setting, human services, higher education or related field. Knowledge of word-processing, applicable technology, adaptive software, and database management skills required. Effective communication, interpersonal and conflict resolutions skills required. Strong organizational and time management skills, ability to give attention to detail and to maintain confidentiality of information required. Commitment to serving diverse populations. Comfort with and demonstrated commitment to diversity/social justice and to fostering a collaborative environment required.
Other Information:May need to work on weekends, evenings, and holidays as needed. Ability to type and enter data into database accurately and in a timely fashion.
Special Conditions:Non-standard work hours required, Occasional evening and/or weekends required (if non-exempt position, may result in overtime), Bargaining unit position, A probationary period may be required
FLSA:Non-Exempt
Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)):28.63
Payband Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE)):16.84
Union Position:Yes, UVMSU ($20 minimum hourly rate)
Job Open Date:02/09/2024
Open Until Filled:No
Position Title:Office/Prgm Support Generalist
Posting Number:S4906PO
Department:Center for Academic Success/30460
Position Number :00022395
Employee FTE :1.0
Employee Term :12
