Evs Attendant

(Casino janitorial services)

Job purpose

Under the direction of the Facilities Manager, the incumbent is responsible for maintaining clean and attractive public and employee areas within the facility.

Duties and responsibilities

• Exhibit conduct in accordance with all Illinois Gaming Board (IGB) Rules and Regulations, Federal and State laws and regulations, and Company and departmental policies and procedures.
• Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees.
• Clean, sweep, mop, dust, vacuum, polish walls, floors, and fixtures within facility.
• Operate riding and walk-behind floor cleaning power equipment while shampooing rugs, stripping, or refinishing floors with non-toxic chemicals.
• Pick up and disposes of trash and refuse.
• Set up, moves, and/or installs furniture and pipe-n-drapes.
• Provide quality customer service to patrons/guests and occasionally performs work with minimal supervision.
• Assist other departmental personnel and performs special projects as assigned.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations.
• Ensure prompt and discrete notification to senior management and/or the Ethics Hotline of any observation of illegal acts and/or internal ethics violations.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent required.

• Ability to obtain a gaming license.
• Previous public area cleaning experience or related experience preferred.
• Ability to work flexible schedules, including nights, weekends and holidays is required.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.
• Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor.
• Excellent interpersonal, organizational and communication skills.
• Display strong work ethic and teamwork.