Event Set Up Associate

SSA Group @ The Detroit Zoo

Catering Department

Event Set Up Associate

Who are we:

SSA Group works with zoos, aquariums, museums, and other cultural attractions on integrating dining, retail, admissions and more. We increase revenue opportunities for partners across the United States. With 50 years in the business, SSA has refined the basics while pioneering better ways forward. With pillars of focus like sustainability, inclusivity, and innovation, SSA is transforming the cultural attraction industry. 

SSA was built by families, for families, with a family's sense of love and dedication. We don't just rely on the best practices in our industry, we customize best practices for each partner to set the bar higher and higher, always. We do all we can to further the mission of our partners because their guests and the communities they serve, deserve it.

Position Title: Event Set Up Associate

Reports to: Catering Operations Manager(s)

Responsibilities 

• Follow venue diagrams to successfully Set Up catering and parkwide events.
  • Set up tables, chairs, and other required equipment.
  • Work with outside vendors with Set Up/installation of rented equipment such as tents and staging.
  • Assist with dropping linens, polishing glassware and silverware, and setting tables when needed.
• Help as needed throughout the event. This includes, but not limited to, fixing or replacing equipment and running product throughout the zoo.
• Tear down or flip venue spaces to prepare for upcoming events.
  • Remove and dispose of trash based on the zoo's guidelines.
  • Properly store the tables, chairs, and equipment while not in use.
  • Ensure the space is clean and free of any debris.
  • Correctly set aside any rental orders for pick up.
• Meet expectations of proper setup, breakdown, and cleanup of each event.
• Display a sense of urgency at all times. 
• Adhere to all company policies and procedures. 
• Follow health and safety practices at all times. 
• Maintain a clean, safe, and organized work environment. 
• Uphold and demonstrate a complete understanding of company policies and procedures. 
• Perform other tasks as deemed necessary. 

IDEA + Belonging 

• Promote an inclusive & supportive approach within the Brand team, with networking continuing at all units.
• Focuses on removing barriers and empowering growth and opportunity for team members at all levels.
• Leads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. 
• Engages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.

Job Requirements 

• Physically able to lift heavy objects and move them from one location to another.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed. 
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative. 

Previous Experience

• Ability to read a Banquet Event Order preferred but not required.
• All education backgrounds eligible. 

This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) 

SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. 

All California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ("Notice").

San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the "Fair Chance Ordinance - Know Your Rights" document for more information. By submitting your job application, you agree you have reviewed the "Fair Chance Ordinance - Know Your Rights" document.