Address
Form of workHyatt Regency Frisco is conveniently located 25 minutes north of Dallas with 303 guestrooms and 27,500 square feet of event space. The 18-story new-build hotel is situated in the heart of Frisco, TX at the Stonebriar Centre. Just steps from Dr. Pepper Stadium, FC Dallas / Toyota Stadium, Frisco Discovery Center, many entertainment choices and dining options.
Goal of the Event Services Manager: Effectively and proactively monitors the daily functions of the Event Services Department. This is including providing support and guidance to the banquet team and the Event Set-Up team. This also includes working and communicating closely with all hotel departments and to ensure a successful and effective event resulting in a positive guest experience.
The Event Services Manager Responsibilities may include:
- Supports and Manages the Events Department while working closely with the Director of Operations and other hotel departments. Leadership responsibilities may also include Event Services Set Up and Banquet Beverage.
- Supervise, Empower, Lead, Coach and Motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement
- Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications
- Responsible for proactively reviewing staffing and equipment needs
- Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage
- Responsible for maintaining a high energy, positive, professional appearance
- Responsible for developing innovative and creative décor for Banquet function space
- Responsible for short and long term banquet functions in the front and back of the house
- Creates an environment establishing highest standards of quality service and ensures implementation through effective hiring, training development, promotion and continuous reinforcement.
- Administrative tasks may include the facilitation of payroll, reports, forecasts, point of sale procedures, inventory and budget for food and beverage functions
- Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
- Ability to develop ideas for special events and holiday functions
Why Work at Hyatt?
- Enjoy free meals in our colleague cafeteria for every shift worked
- Free parking on-site
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance (Full-Time colleagues)
- Flexible Spending Account (Full-Time colleagues)
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned
- Opportunities to work around the world with Hyatt Hotels and Resorts
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Our Values: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion
Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity
