Event Server - Restaurant

With venues in 74 countries, including 183 cafes, 27 hotels and 12 casinos, Hard Rock International (HRI) is one of the most globally recognized companies. Beginning with an Eric Clapton guitar, Hard Rock owns the world's most valuable collection of music memorabilia, which is displayed at its locations around the globe. Hard Rock is also known for its collectible fashion and music-related merchandise and Hard Rock Live performance venues. HRI owns the global trademark for all Hard Rock brands. The company owns, operates and franchises Cafes across Europe, Asia, and the Americas, as well as owns, licenses and/or manages hotel/casino properties worldwide. Destinations include the company’s two most successful Hotel and Casino properties in Florida, both owned and operated by HRI parent entity The Seminole Tribe of Florida. In 2018, Hard Rock International was recognized as a Forbes Magazine Top Employer for Women and Land Operator of the Year at the Global Gaming Awards. For more information on Hard Rock International visit www.hardrock.com.

The Banquet Server performs all tasks associated with setting up, serving, and breaking down of function rooms where banquet food service activities are performed. He /She is responsible for the prompt, courteous, smooth and efficient service of food and beverage to guests during events. Additionally work as a team to follow through with the proper and timely set-up and execution of banquet events.

·   Assist with the complete setup and breakdown of the banquet area.

·   Maintain a high level of cleanliness and awareness of sanitary practices.

·   Anticipate guests’ needs and exceed customer service expectations.

·   Maintain composure in a fast-paced environment.

·   Respond urgently and appropriately to any concerns.

·   Present in professional appearance and mannerisms.

• Ability to lift 50 pounds and stay comfortable on their feet for the entire shift.
• Excellent time management and the ability to prioritize tasks.
• Positive attitude and teamwork skills.
• Effective communication, both written and verbal.
• Extreme attention to detail and quality.
• Ability to follow verbal directions in a fast-paced and dynamic environment.

·   Experience in the food service industry or any previous position with a focus on customer service and satisfaction is paramount for the Banquet Server position.

·   Knowledge of proper service etiquette and state and federal liquor laws is important to ensure alcohol is not served to minors or intoxicated people.