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Form of workJob Description
This is us
Kaltura’s (NYSE:KLTR) mission is to power any video experience for any organization – live, on-demand, or real-time. We not only want to make using video simpler, but we also want to better people’s lives through video. Founded in 2006, Kaltura is now a global leader in the video market with millions of people using our products daily to teach, learn, watch, connect, and collaborate. Among our customers, you’ll find more than 1000 global, well-known organizations.
15+ years since starting the company, we continue to foster a diverse and collaborative work environment where everyone gets a say. Our team is currently 850+ people, and we’re still growing. We have offices in New York, London, Singapore, and Tel Aviv, but our technology is all in the cloud.
Kaltura has a fast-paced environment where initiative is always encouraged. Together with our hybrid work model and flexible state of mind, you get the right conditions for creative juices to flow freely. Thanks to our long line of products, cultivation of rich collaborative culture and care for each Kalturian, you’ll never run out of room to grow and evolve.
Kaltura provides a full Benefit package including health / dental / vision benefits, FSA plans, PTO and a 401K plan with a company match. We additionally reimbuese the monthly service for your cell phone and home internet. We offer a flexible and casual environment. Kaltura is an Equal Employment Opportunity Employer. Kaltura is a participant of E-verify.
If you don't meet 100% of the requirements below - that's okay, nobody's perfect! We believe in hiring people, not just a list of skills. We encourage you to apply if you think this is a role that would make you excited about coming to work every day.
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills and experience of the candidate; and other conditions of employment
$50,000 -$70,000
Requirements:
We're looking for a person that will be responsible for the technical operational aspect of the virtual event platform.
First 2-3 months you will learn all there is to know about Kaltura’s Virtual Event platform, about the configurations, content updates, coordination, and different site operations.
The work is usually in regular workday hours Mon-Fri. In peak times/different time zone events, the work will include weekends/evenings/nights.
After qualifying and passing the internal training period you will take a lead part in our virtual events team.
Day-to-day responsibilities:
- Responsible for all the site operation tasks (content upload, site configurations, site mapping and quality assurance) pre, during and post event.
- Pre-event, during-event & post-event monitoring which may include providing technical moderation for live chat rooms.
- Work closely with Kaltura’s international customers to collect and map the custom configuration assets per virtual event.
- Serving as the main technical focal point for the customer as well as the rest of the internal team, in order to insure best product utilization.
- Applying self-management and leadership skills when working with the rest of the team.
- Prioritize and assess situations based on critical thinking.
Skills:
- High technical skills (HTML / JSON knowledge is an advantage).
- Excellent team-working qualities.
- Fluent in English- a must.
- Organizational and coordination skills.
- Good in project planning, leadership and management.
- Customer service orientated.
- Autodidact with a pro-active personality.
- Advantage – Experience with Confluence, Jira, AirTable and Excel.
- Advantage – Studies in computer science, industrial engineering or business administration.
Requirements:
- Flexibility to work with different time-zones.
- Based in NY (US).
- Full time position.
- Availability to work 24/7 shifts.
