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SalaryProof of the Pudding is the food service provider for the UFL Houston Roughneck Football games at RICE University. We are hiring Event Captains to join our game day team! Event Captains will oversee suite areas including client communications and the leading food service team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure the setting of tables or buffets completely according to diagram and/or sample table.
Managing time effectively.
Delegating tasks to the team
Managing the team that is scheduled to run each event.
Communicating with serving, bartending and culinary staff to ensure all scheduled staff are trained and prepared for the event.
Conducting pre-shift meetings and managing the team of staff that is scheduled to run each event.
Responsible for setting buffet stations which may include décor.
Responsible for managing equipment inventory and assisting with the set up and breakdown of events
Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.
Hands-on involvement in events includes a variety of physical tasks, such as the lifting of heavy objects, handling food and alcohol, loading serving carts and trays, stocking supplies, and garbage removal.
Keep work area clean, and coordinate actions with the banquet team members, and all other members of the front and back of the house to ensure flawless customer service.
Reporting to the General Manager and performing any tasks assigned in order to execute a flawless event.
Carrying and moving food products either to kitchens or guest service areas.
Be a professional and friendly point person to the clients in your area/suite.
Performs other related duties as required.
Education and/or Experience:
High School diploma or equivalent preferred
Experience leading a food & beverage team is required, experience working in stadiums, large scale events, or hospitality suites is preferred.
Proven customer service skills, experience communicating with clients at events.
Specialized Qualifications:
Excellent listening and communication skills
Strong Customer Service skills with the desire to go above and beyond a client’s needs.
The ability to work alone and as a team.
The ability to learn and adapt quickly.
Renowned time management and organization skills
Maintain good grooming and personal hygiene.
Work Environment
The work environment for this position will work out of and report to RICE University. Events may be indoors, outdoors, or in temporary structures. This position will often move throughout the grounds and venue on different terrains. This position will also move in and out of kitchen spaces.
Uniform Requirements
Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.
Physical Demands:
Prolonged periods of being in one place, moving through an event space, and traveling from venue to venue.
Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
Ability to perform physical tasks, such as but not limited to, lifting up- to 30+ pounds.
COMPANY CORE VALUE AND COMPETENCY REQUIREMENTS
Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships. Possess the expertise and skill levels required for the job and perform with quality.
Dedication - Dependable, reliable and follows through on projects from inception to completion. Willing to put in as much time as necessary to complete tasks. Demonstrate a win-win attitude: “see it, own it, solve it.”
Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.
Safety & Security - Observe safety and security standards. Use equipment and materials properly. Comply with safety standards and personal protective equipment requirements. Report potential unsafe conditions or practices to appropriate person immediately. Promote restaurant safety, cleanliness and security compliance at all times.
Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.
Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency. Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
Adaptability & Planning - Possess the ability to learn new tasks and adjust well to new situations. Perform well under tight time schedules and pressures to change direction quickly.
Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.
Position Salary & Benefits:
- This is considered a part-time hourly role with competitive pay based on experience.
- Free meal while working
Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.
