Evening Supervisor

AMVETS National Service Foundation is a 501(c)(3) non profit organization that supports American Veterans through a variety of programs. AMVETS National Service Foundation is currently seeking a qualified and motivated team member to supervise the evening staff at our Thrift Store location in Memphis, TN.

A Night Closer is responsible for maintaining guest service as per company standard, generating sales, housekeeping, merchandising, pricing, cash register operations (POS) and loss prevention in adherence to all Company Policy/Store standards. The Night Closer supervises a staff that focuses primarily on maintaining cleanliness and organization on the sales floor, customer service, and the removal of unsold merchandise that has remained on the sales floor after a prescribed time period.

Primary Duties:

• Assist store managers with the scheduling of evening and weekend staff
• Verify cashier drawers are counted accurately and correct at the beginning and end of each shift
• Assist store managers in the training and counseling of evening and weekend staff members
• Ensure the evening and weekend staffs remain on task and fulfill the duties prescribed by assistant or general managers
• Confirm that all merchandise that has remained on the sales floor after a six-week period is removed and deposited into the appropriate areas
• Ensure that each guest/patron receives outstanding guest service from all evening staff employees by providing a guest friendly environment which includes greeting and acknowledging every guest, maintaining outstanding standards, solid product knowledge and all other components of guest service.
• Maintain an awareness of all product knowledge information, merchandise promotions, and advertisement and communicate with the evening staff members.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.
• Adhere to all Company policies, procedures and practices including pricing and loss prevention.
• Maintain a standard of cleanliness and organization in any areas where donations are collected, including clothing drop box areas on premises.
• Ensure evening staff is thanking patrons for supporting American Veterans when receiving donations.
• Ensure evening cashiers are asking store patrons to donate to Veterans programs before the close of each register transaction.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Communicate Guest requests to management.
• Answer store phone line and directing calls to appropriate extensions
• Perform store closing duties including securing store door locks and security system, turning off appropriate equipment and lighting, and padlocking gates or fences on the store premises.
• Any other duties as assigned by management.

Physical Requirements

• Ability to process information/merchandise through computer system and POS register system.
• Ability to communicate with associates and guests.
• Ability to read, count and write to accurately complete all documentation.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run evening store operations.
• Ability to frequently move or handle merchandise throughout the store generally weighing 0-50 pounds.

Hours and Compensation

• Ability to work varied hours/days as business dictates.
• Starting pay based on store location and experience
• Full time Night Closer benefits include 401k, paid sick, vacation, personal, and holiday time as defined in AMVETS Personnel Policies Manual

Job Types: Full-time, Part-time

Pay: $12.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Work Location: In person