At Chick-fil-A, our mission is to create a remarkable experience for our guests. We strive to be the world’s most caring company. At Chick-fil-A - Peoria, the Operations Manager is a leader in the restaurant dedicated to executing strategies and putting ideas
into action across five critical success factors: (1) Leadership (2) Quality 3) Guest Experience (4) Sales and Brand Growth (5) Financial Return, that drive the store towards our vision. This leader should focus on continuous improvement in a LEAN environment and the development of people, processes, and procedures while contributing to effective communication. The Operations Manager will spend at least 40 hours per week in an operations capacity in the restaurant overseeing both the front and back of the house. This is a fantastic opportunity to expand your leadership capabilities through real-time leadership experience within a multimillion dollar restaurant. We are looking for committed and driven individuals who will help grow the business to serve the great city of Peoria.
Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. At Chick-fil-A our motto is to make Peoria a happier place. Apply today to start inspiring smiles!
Job Responsibilities:
- Lead and execute all front of house and back of house operations regarding hospitality and the guest experience.
- Utilize and create systems that focus on training and development, financial stewardship, and operational excellence.
- Lead and develop mid-level leaders to accomplish the restaurant’s vision.
- Strategically create weekly schedules to maximize guest experience and profitability.
- Review data to determine how the restaurant can improve the customer experience, drive sales, and increase profitability.
Compensation and Benefits:
- The starting pay rate will range from $22/hour.
- Expected to work 40 hours per week with voluntary overtime permitted weekly.
- One week PTO (pro-rated based on start date.)
- Cell phone and gym membership reimbursement.
- Free College Tuition with Point University.
- Sunday's Off - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Employee Discount – One free meal per shift and 50% off food thereafter.
- 401(k), Health, Dental, & Vision - Once applicable waiting periods and hours of service have been met.
- Growth Opportunities - Grow within our company! The advancement opportunities here are endless!
- Great Work Environment - At Chick-fil-A, our
- Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members enjoy working at Chick-fil-A.
Requirements:
- Must be available to work 2:00 p.m. - 11:00 p.m., Monday - Saturday. (You will receive a weekday off.)
- 3 years’ or more leadership and management experience required.
- Previous restaurant experience preferred, but not required.
- Degree preferred, but not required.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $22 / hour
Pay:
- Bonus pay
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Referral program
- Employee discount
Job Type: fulltime
Schedule:
- Weekend availability
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Night shift
Education: High school degree
Work location: On-site