As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Care.com/back-up care assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
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What You'll be Doing:
- Actively identify and quickly resolve unsafe conditions and situations
- Prevent theft through an active presence and engagement with customers entering and exiting
- Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
- Reduce store disruption following the company de-escalation and negotiation techniques
- Document and communicate theft, safety, and alarm activity incidents
What You Bring with You (Qualifications):
- High school graduate or equivalent.
- 1-2 years of customer service experience or asset protection experience
- Clear and professional written and oral communication skills
- Ability to actively move throughout work area for long periods of time
- Ability to respond to alerts quickly and urgently
- Ability to learn and interact with new and existing technology solutions
- Ability to use technology to document and communicate incidents
- Ability to learn and apply negotiation and de-escalation techniques
- Ability to maintain knowledge of product locations to direct customers
- Ability to work successfully with conflict
Physical requirement:
- Limited sitting
- Frequent standing, walking, crouching, bending, pushing, or pulling
- Limited travel or overnight
- Normal or corrected vision and hearing
- Understand, speak, read, and write fluent English
- Lift 0-25 lbs. regularly
- Use of fine motor hand functions
- Occasional high levels of physical exertion
- Able to quickly exit from an escalating situation
- Occasionally outdoors
- Occasionally exposed to varying degrees of hot and cold environments
- Occasional exposure to high stress situations