Position Summary
EVENING (5pm-1am; Monday-Friday) Residential Advocate
Position reports directly to: Director of Residential Programs
Assistant Director(s)
Positions reporting directly to this position: Volunteers/Interns
Primary location: Residential Campus, specifically Shelter
Employment and Overtime eligibility status: Full Time (up to 40hrs/week), 5pm-1am Monday-Friday; Overtime-eligible
Pay rate range: $16 - $17/hourly
Recommended Qualifications and Skills
Experience in social services or residential care settings. Crisis de-escalation or conflict resolution skills along with professional level communication, critical thinking, and basic customer service. Must be able to work the identified schedule with consistency and reliability. Ability to work independently during non-traditional work shifts and use effective decision-making processes to determine appropriate situational responses. Competency in computer usage, date entry and multi-line phone system management.
Physical Requirements
Ability to:
· Move about the Outreach and Residential properties
· Help maintain and monitor residential campus facilities
· Drive agency vehicles as assigned
· Sit at a desk or work station for up to 6 hours
· Participate in light lifting, cleaning/sanitizing and maintenance
· Operate (including basic troubleshooting) computers, printers and other agency technology
Principal Job Duties
1. Provide shelter coverage, including security system monitoring, conducting routine safety checks, addressing communal living agreement issues and implementing other safety measures as identified in shelter policies.
Provide direct shelter services, including but not limited to admitting and exiting residents, answering the helpline, and providing appropriate crisis counseling.
Provide critical services such as completing shelter intakes, safety planning, providing advocacy, basic needs assessments and community referrals.
Maintain resident records (electronic and paper) and other documentation as required or assigned.
Monitor and assist with maintaining safe facility operations by ensuring cleanliness, safe and operational equipment/furnishings, and equitable access and availability of essential supplies.
Provide resident transportation in the agency vehicles.
Please no phone calls inquiring about the position.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Overtime
Ability to commute/relocate:
- Gainesville, FL 32653: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Social Services: 1 year (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
- Night Shift (Required)
Work Location: In person