Esthetician/Wax Specialist

WAXING THE CITY RALEIGH NC

Full time or part time

$20.00 / $40.00 per hour.

Esthetician or Cosmetology License for North Carolina

You may work at the location that is most convenient for you.

Come be a part of something bigger and greater at Waxing The City Raleigh NC.

You can be a Cerologist and make more money than your friends with a 4 year degree. You can have an amazing career.

At Waxing the City, our licensed service providers are not only waxing experts, they are waxing authorities. This led us to create our very own title of Cerologist technicians, combining cera (Latin for wax) with ologist (to highlight their level of education and expertise). After a week-long, hands-on training course at our Waxing University, our service providers become certified Cerologists.

Our employees bring their unique talents, expertise and experiences to work every day with Waxing The City Raleigh NC. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our Be the Difference philosophy, where every employee, at every level, in every job strives to capture moments when they can provide superior memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Our on going education is the best in industry. Looking for a motivated waxing Cerologist (ESTHETICIAN) to join our world class company. Come build your books with the finest clients in the triangle.

Our Ultimate Guest Experience is what makes Waxing The City the premier salon in North Carolina. From our highly skilled Cerologist, who administer full body waxing treatments, to our talented and professional Studio Coordinators, each team member ensures that our guests receive a smooth experience.

Role Summary: Cerologist Waxing Specialist Esthetician

The Cerologist is accountable for all service provision, minimal waxing standards, customer service standards, and general day to day operations as it relates to client management.

ESSENTIAL FUNCTIONS:

Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.

Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives.

Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.

Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).

Support and protect our culture including teamwork, non-competitiveness, non-client thieving behavior.

Other duties as assigned in the spirit of teamwork.

Follows safety standards in all aspects of performance of the above functions, reports/removes

unsafe equipment and attends safety/training education sessions.

PHYSICAL/MENTAL DEMANDS/ENVIRONMENT:

See attached Ergonomic Job Evaluation.

EQUIPMENT:

Wax Pot, Magnifying Lamp, Massage Table, Tweezers, Scissors, High Frequency Machine, Phone, Computer/Keyboard, Computer Printer, Misc. Office Supplies, Vacuum Cleaner/Shop Vac.

ADDITIONAL FUNCTIONS:

1. Coverage of shifts in short-notice/emergency situations (sickness, etc.)

ROLE SCOPE AND COMPLEXITY:

The Cerologist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. The Cerologist is accountable for meeting established minimal waxing and customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers). Also accountable for client retention and referral networks.

Job Types: Full-time, Part-time

Pay: $20.00 - $40.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Compensation package:

• Bonus opportunities
• Commission pay
• Tips

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• sales: 2 years (Preferred)
• Body waxing: 2 years (Preferred)
• salon: 2 years (Preferred)
• team: 2 years (Preferred)

License/Certification:

• Esthetician License or Cosmetology License (Preferred)

Work Location: In person