Esthetician/Wax Specialist

Waxing The City Raleigh NC

You may work at the location that is most convenient for you in Raleigh NC.

Come be a part of something bigger and greater at Waxing The City Raleigh NC.

You can be a Cerologist and make more money than your friends with a 4 year degree. You are among the elite. You can have an amazing career.

We're looking for hard-working energetic individuals like you to join our team! Join one of the hottest trends in the salon industry.
As waxing continues to gain in popularity, a career dedicated to waxing has endless possibilities. You will experience the delight of clients as their confidence and self-esteem improve with each service you provide.
Already a leading trend in the beauty industry, Waxing the City Raleigh is changing the world of hair removal! We are recruiting you to be a part of this movement! We offer a specialty service, in a hip, modern, and upbeat environment. Full time and part time openings available. Hourly plus Commission pay structure and tips. No waxing experience necessary, PAID, world-class training provided.
Location: Raleigh NC

SUMMARY:
The Wax Specialist is accountable for all service provision, minimal waxing standards, customer service standards, and general day to day operations as it relates to client management.

ESSENTIAL FUNCTIONS:

Perform waxing and other enhanced services (like lash lift, brow henna etc...).
Recommend retail products.
Ensuring proper greeting and completion of the 5 step close with each client.
Responsible for implementation of customer service standards for all internal and external customers. Goal is to exceed customer expectations from initial inquiry to on-going customer relationship management.
Actively engage in implementation of ongoing process improvement and embrace “learning environment” initiatives.
Responsible for maintaining a clean and professional environment including daily cleaning checklists and other cleaning duties as needed.
Accountable for efficient, effective and high quality service provision following all defined minimal waxing service standards. Will follow all policies and procedures to accomplish these standards. Includes: body and facial waxing, and lash/brow tinting services (where applicable).
Support and protect our culture including teamwork, non-competitiveness, non-client thieving behavior.
Other duties as assigned in the spirit of teamwork.
Follows safety standards in all aspects of performance of the above functions, reports/removes unsafe equipment and attends safety/training education sessions.
ROLE SCOPE AND COMPLEXITY:

The Wax Specialist reports directly to salon manager/salon lead and indirectly to all members of ownership and is accountable for all service provision. The Wax Specialist is accountable for meeting established minimal waxing and customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers). Also accountable for client retention and referral networks.

MINIMUM QUALIFICATIONS:

Required:
Loves to have FUN!
Current State Licensure (Esthetician, Cosmetologist)
Excellent Waxing Skills/Technique
Time Management skills
Written and Verbal skills
Team player within team environment
Professional appearance and demeanor
Exceptional Customer Service
Self-Motivated
Must be a top performer. Your performance will be measured.
Available to work flexible hours.
Attend in house PAID training programs

Our employees bring their unique talents, expertise and experiences to work every day with Waxing The City Raleigh NC. Our strength lies in our diversity, positive service attitude and determination to succeed. Come be a part of our Be the Difference philosophy, where every employee, at every level, in every job strives to capture moments when they can provide superior memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. You will go through our World Class Training. Our on going education is the best in industry. Looking for a motivated waxing Cerologist (ESTHETICIAN) to join our world class company. Come build your books with the finest clients in the triangle.

Our Ultimate Guest Experience is what makes Waxing The City the premier salon in North Carolina. From our highly skilled Cerologist, who administer full body waxing treatments, to our talented and professional Studio Coordinators, each team member ensures that our guests receive a "smooth experience".

Job Types: Full-time, Part-time

Pay: $20.00 - $40.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Professional development assistance

Compensation package:

• Bonus opportunities
• Commission pay
• Tips

Schedule:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Body waxing: 2 years (Preferred)
• sales: 2 years (Preferred)
• Customer retention: 2 years (Preferred)
• Customer service: 2 years (Preferred)
• Time management: 2 years (Preferred)
• team: 2 years (Preferred)

License/Certification:

• Esthetician License or Cosmetology License (Preferred)

Work Location: In person