ER Registration 2 pm-10:30 pm (M-F) **Bilingual**

Job Summary:

Responsibilities include interviewing patient/patient’s family to obtain patient’s demographic and insurance information, verify insurance, collect co-payments and obtain signatures on various documents. Will register ER patients at the beside when necessary. Responsible for transferring and discharging inpatient when appropriate, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (Advance Directives, medical necessity determination; Medicare Secondary Payer completion and coordination of benefits; Important Message from Medicare issuance, HIPAA policy and Patient Rights distribution; and EMTALA). Ability to communicate concisely and clearly is important. Critical thinking skills for problem resolution is required. Essential is the ability to provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

Demonstrates Competency in the Following Areas:

• Strong interpersonal/public relations skills.
• Ability to work effectively with a wide range of customers in a diverse environment.
• Knowledge of Medicare, Medicaid, Commercial and HMO payers.
• Ability to perform analytical problem-solving.
• Ability to perform basic math.
• Ability to operate concurrently within a variety of hospital systems.
• Working knowledge of PC applications, Word, Excel, etc.
• Keyboarding skills.
• Knowledge of organizational structure, workflow, and operating procedures.
• Strong oral and written communication skills.
• Ability to follow directions and establish priorities effectively.
• Self-directed and capable of working without direct supervision.
• Dependable in both production and attendance.
• Demonstrates the ability to be flexible, organized and function well under stressful situations.

Regulatory Requirements:

• High school graduate or equivalent required.
• Bilingual capability (English/Spanish) desired.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Healthcare setting:

• ER
• Hospital

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location: In person