Address
Form of work
SalaryJob Posting Information
Posting Number
PG193797SP
Internal Recruitment
No
Working Title
ER Patient Care Assistant
Anticipated Hiring Range
$33,000 - $34,000
Work Schedule
M-F daytime, no holidays, no oncall
Job Location
Raleigh, NC
Department
CVM Teaching Hospital
About the Department
The NC State Veterinary Hospital (VH), established in 1983, is one of the highest rated veterinary academic medical centers in the country, serving communities throughout North Carolina as well as many other states. The hospital staffs over twenty clinical services with board certified specialists that are nationally and even internationally renowned, ensuring the VH is on the cutting edge of veterinary medicine. Patients benefit from the combined expertise of multiple specialists utilizing a team approach to patient health care. Each year, nearly 35,000 patients are treated in the VH. The VH provides compassionate care, state of the art specialty health care, expert clinical instruction for 4th year veterinary students from College of Veterinary Medicine, and ongoing investigation of innovative techniques and procedures to further advance the field of veterinary medicine.
Essential Job Duties
This position provides assistance and care for patients admitted to the Small Animal Emergency Service (SAES or ER) of the Randall B. Terry Jr. Companion Animal Medical Center. The ER is the 24/7 advanced emergency center for the entire specialty hospital, offering exposure to an array of urgent and emergent small animal and exotic pets.
A person in this department should have basic knowledge of veterinary medicine, have good time management skills, a strong desire to work in a fast-changing, teaching environment and an ability to collaborate with a varied population of people.
The position interacts with the general public, the referring veterinary community, and internal specialty services and their respective staff, clinicians and students to provide coordination and veterinary care for patients needing emergency treatment, transfers, referrals and after hours care.
Direct duties include, but are not limited to:
A person in this department should have basic knowledge of veterinary medicine, have good time management skills, a strong desire to work in a fast-changing, teaching environment and an ability to collaborate with a varied population of people.
The position interacts with the general public, the referring veterinary community, and internal specialty services and their respective staff, clinicians and students to provide coordination and veterinary care for patients needing emergency treatment, transfers, referrals and after hours care.
Direct duties include, but are not limited to:
- Assistance with triage, patient setup, including monitoring equipment and disposable supplies
- Assists with transport of patients from lobby, exam rooms, diagnostic rooms, and to transfer locations
- Maintains room through continuous cleaning and organization of supplies, cleanup pre and post triage and procedures, restocking stations, mopping, sweeping, disinfection, laundry, management of biohazard, and support of the infectious disease standard operating procedures
- Assists with cleaning exam rooms, triage area and isolation
- Maintains a clean working environment following hospital standards, infectious disease and hospital policies, along with OSHA, EHS and radiation safety policies and trainings
- Equipment maintenance including cleaning, inspection, troubleshooting and documentation for ER specific equipment such as ECG monitors, direct and indirect blood pressure monitors, pulse oximeter, crash cart, IV fluid pump, syringe pump
- Weekly supply inventory and ordering
Direct Patient Care duties include but are not limited to:
- Patient restraint, sample submission, medical treatments including TPR, bladder expression, patient positioning, ECG placement, walk/transport
- Assists assistants, technician and clinicians with monitoring and the use of IV fluid pumps, syringe pump, ECG, direct and indirect blood pressure, pulse oximeter, temperature and various diagnostic testing
- Assists with CPR and life saving support
The position provides essential patient, departmental and hospital coordination of workflow, information and teaching with duties to include, but are not limited to:
- Records and communicates a variety of data relating to Patient Care and diagnostic testing and treatments with use of hospital information systems
- Orientation, teaching, and coaching new staff, students, interns and residents in related policies, procedures, and Patient Care
- Monitors, informs and documents information related to antibiotic resistant, infectious and ongoing nosocomial testing related to the anesthesia areas
Other Responsibilities
Qualifications
Minimum Experience/Education
Completion of an accredited training program in the area of assignment; or equivalent combination of training and experience.
Some positions may require additional Training, Certifications, or Licensure.
Some positions may require additional Training, Certifications, or Licensure.
Other Required Qualifications
- Previous experience in a canine / feline veterinary setting.
- Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
- Ability to communicate professionally and effectively at all times and maintain professionalism in emotionally charged / challenging situations.
- Ability to provide high quality customer service.
- Ability to lift up to 50 pounds, with or without reasonable accommodations.
- Ability to work beyond scheduled work hours when needed.
- Ability to work effectively as a member of a team and be an active participant in problem solving and team advancement.
- Ability to work effectively with computers and electronics.
- Ability to work independently and practice good judgment to ensure high quality care for all patients and request assistance when needed.
- Desire to teach 4th year veterinary students
Preferred Qualifications
- Previous experience as a veterinary assistant in a clinical setting; preferably at a teaching hospital.
Required License or Certification
N/A
Valid NC Driver's License required
No
Commercial Driver's License Required?
No
Recruitment Dates and Special Instructions
Job Open Date
01/24/2024
Earliest Close Date- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
01/31/2024
Notice to Applicants
If you upload a resume, please make sure that the work history listed on your application is identical to the work history listed on your resume.
Special Instructions
In addition to a fully completed application please submit a resume and the contact information for at least 3 professional references. You may also submit an optional cover letter.
Position Details
Position Number
00108647
Position Type
SHRA
Position Classification Band Title
Medical Support Technician
Position Classification Band Level
Contributing
Position Classification Salary Range
$ 39,000 - $ 77,109
Salary Grade Equivalency
GN03
Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0
Appointment
12 Month Recurring
Mandatory Designation - Adverse Weather
Mandatory - Adverse Weather
Mandatory Designation - Emergency Events
Mandatory - Medical Emergencies
Time Limited Position
No
Time-Limited Appointment Length (if applicable)
Department Id
192001 - CVM Teaching Hospital
AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
